Dental Office Manager

Integrity Placement Group•Jacksonville, FL

13d•Onsite

About The Position

A high-end dental practice in Jacksonville, Florida, is seeking a full-time Dental Office Manager to oversee daily operations, lead the administrative team, improve workflows, and support continued growth and profitability. The role requires a strong background in dental practice management, financial performance, and team leadership, with a focus on an exceptional patient experience.

Requirements

Minimum of 3 years of dental office management or comparable dental leadership experience.
Strong understanding of dental practice operations, scheduling, billing, and collections.
Proven leadership skills, including the ability to motivate and hold team members accountable.
Experience monitoring KPIs and improving practice performance.
Knowledge of dental insurance and patient financial arrangements.
Excellent communication, organizational, and problem-solving skills.
Working knowledge of dental practice management software.
Understanding of HIPAA and patient confidentiality requirements.
Saturday availability required.

Nice To Haves

Experience with Open Dental.

Responsibilities

Oversee daily dental office operations and administrative functions.
Lead, coach, and develop front-office team members.
Monitor KPIs, including production, collections, scheduling, and patient retention.
Improve operational efficiency, patient flow, and practice profitability.
Oversee scheduling, insurance verification, billing, collections, and accounts receivable.
Coordinate with doctors and clinical staff to support practice goals.
Lead team meetings and monitor progress toward production goals.
Address patient concerns and maintain exceptional service standards.
Ensure compliance with HIPAA requirements and office protocols.
Manage staffing, inventory, supplies, and vendor relationships as needed.