Dental Office Manager

Smile Brands•Conway, AR

About The Position

As a Dental Office Manager at Smile Brands, you will lead the dental practice’s day-to-day operations, support team performance, and partner with the dentist and clinical team to foster a positive, productive environment and deliver an exceptional patient experience. The role focuses on practice operations, team development, scheduling, performance and financial metrics, and compliance. The schedule is Monday through Friday, 8 a.m. to 5 p.m. Compensation is $55,000–$58,000 per year. Smile Brands supports more than 650 affiliated dental practices across 28 states. Benefits depend on employment status and hours worked. The role is associated with an affiliated dental office identified on the company career site.

Requirements

Experience leading, coaching, or developing a team.
Knowledge of dental terminology and day-to-day dental practice operations.
Strong communication and interpersonal skills.
Patient-first mindset and commitment to an exceptional patient experience.
Ability to prioritize, problem-solve, and make decisions in a fast-paced environment.
Strong organizational skills and attention to detail.
Comfort working with practice performance, scheduling, and financial metrics.
Positive, collaborative leadership style.
People-focused, accountable, and motivated by results.

Nice To Haves

At least 1 year of experience managing or leading a dental office (preferred).

Responsibilities

Lead the day-to-day operations of the dental practice, ensuring efficient operations and an exceptional patient experience.
Partner with the dentist and clinical team to support practice goals, patient care, and practice growth.
Lead, coach, and develop the office team, fostering collaboration, accountability, and engagement.
Oversee patient scheduling and help the practice operate at its full potential.
Monitor production, collections, accounts receivable, and other practice performance measures; identify opportunities for improvement.
Manage office expenses, supplies, and operational resources.
Support recruiting, onboarding, training, and retention of team members.
Create a welcoming environment for patients and address concerns promptly and professionally.
Ensure compliance with company policies, regulatory requirements, and applicable dental standards.
Monitor equipment and facility needs and coordinate maintenance when necessary.
Identify and implement improvements to the patient and team experience.