Office Assistant Jobs

About The Position

Requirements

• Excellent communication and people skills
• Experience in customer service, sales, or front-desk coordination
• Strong organization and attention to detail
• Comfortable discussing payments and insurance with professionalism

Nice To Haves

• Experience in a medical office or wellness clinic
• Community outreach or event experience
• A personal interest in health, fitness, or wellness

Responsibilities

• Greet and check in patients by name with warmth and professionalism
• Manage appointment scheduling, check-out, and payment collection
• Assist with insurance verification and documentation
• Follow up on unpaid balances and billing questions
• Build strong relationships with patients to support return visits
• Conduct follow-ups to keep patients engaged in their treatment plans
• Maintain a high level of customer service and care
• Respond to new patient leads from phone, web forms, and email
• Schedule consultations and convert leads into appointments
• Recommend additional products and services that support patient goals, when appropriate
• Attend local events (e.g., gyms, trade shows, wellness expos) to promote clinic services and generate new patient interest

Benefits

• Full and comprehensive benefits package
• Competitive salary: $55,000–$67,000 per year
• Medical, dental, and vision insurance
• Paid time off (PTO)
• 401(k) plan
• Tuition reimbursement
• Free and discounted services
• Career advancement opportunities
• Work in a positive, supportive, and energetic environment