Assistant Office Manager

Clarkson Eyecare•Brentwood, MO

About The Position

The Assistant Office Manager is a highly engaged leader with strong business acumen who focuses on developing a patient-focused, goal-oriented team. The role supports the Office Manager in leading the office, executing day-to-day operations, and delivering the Total Patient Experience. The Assistant Office Manager also maintains working relationships with the doctors associated with the office and handles team member and patient questions when the Office Manager is absent.

Requirements

  • At least one year in a position interacting with customers or patients, or an equivalent combination of education and experience.
  • High school diploma or GED.
  • Favorable result on a background check as required by the state.
  • Must provide proof of identity and authorization to work in the United States.
  • Proficiency in Microsoft Excel, Word, PowerPoint, and Outlook.
  • Ability to lift, carry, push, and pull items up to 25 pounds.
  • Strong fine motor skills and full use of hands for grasping, writing or typing, and using technology.
  • Visual and auditory acuity, including color, depth, and peripheral vision and the ability to adjust focus.

Nice To Haves

  • Previous medical office experience.
  • Previous leadership experience.
  • ABO certification.
  • NCLE certification.

Responsibilities

  • Effectively execute the Total Patient Experience (TPE).
  • Develop and maintain a good working relationship with the doctor or doctors associated with the office location.
  • Enforce corporate policies and procedures.
  • Motivate team members by maintaining a positive attitude and communicating changes or news in a supportive, constructive way.
  • Assist with day-to-day office operations, including monitoring and assisting with office flow, supply inventory, and team member training.
  • Assist in leading the office by providing focused support and coaching as directed by the Office Manager.
  • Handle team member and patient questions in the absence of the Office Manager.

Benefits

  • Medical insurance
  • Vision insurance
  • Dental insurance
  • Life insurance
  • 401(k) with employer matching
  • Paid time off
  • Paid holidays
  • Paid maternity leave
  • Competitive base pay
  • Employee discounts
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