Office Assistant Jobs

About The Position

Requirements

• High school diploma or equivalent required.
• Two to four years of experience in the banking field required.
• Strong interpersonal and customer service skills.
• Written and verbal communication skills.
• Ability to understand and follow directions.
• Adaptability to change.
• Basic computer skills.
• Ability to influence others.
• Organizational skills and attention to detail.
• Ability to multitask and juggle priorities.
• Leadership and management skills.
• Ability to build collaborative relationships.
• Ability to develop or mentor others.
• Ability to work as part of a team and independently.
• Analytical thinking and problem/situation analysis.
• Ability to remain stationary for at least 75% of the time, constantly operate a computer, and communicate with customers and coworkers to discuss and observe account information and exchange accurate information.
• Availability for two to three Saturday shifts per month and occasional evening or weekend community or networking events.

Nice To Haves

• Associate or bachelor's degree in business or another business-related field of study.
• At least one year of supervisory experience.

Responsibilities

• Serve customers, prospective customers, and bank associates promptly and professionally in accordance with Park Promises and Serving More standards.
• Ensure branch policies and procedures are followed according to bank guidelines.
• Execute retail banking initiatives and strategies through consultative relationship management.
• Promote digital product adoption among customers and provide internal support to branch associates.
• Originate and maintain retail deposit accounts, digital products and services, and small-business deposit accounts.
• Identify consumer lending opportunities, promote lending products, and originate consumer loans.
• Refer customers to other lines of business and subject-matter experts, and participate as an active member of the team serving the customer.
• Work with the branch manager and leadership to promote the bank within the market area.
• Identify, measure, monitor, control, and mitigate departmental and enterprise-wide risks, as applicable.
• Maintain awareness of and adhere to bank compliance requirements, risk-management concepts, expectations, policies, and procedures in daily work.
• Deliver consistent, high-level service in accordance with Serving More standards.
• Interview and select candidates, set associate goals, assign tasks, provide on-the-job training, develop associates, prepare disciplinary write-ups, conduct performance reviews, recommend salary adjustments, and approve timecards for five or more FTEs.
• Attend periodic community-based or networking events on evenings or weekends as needed.
• Perform other duties as assigned.