Billing Clerk Office Assistant

Trumbull Industries • Akron, OH

2d • $18 - $19 • Onsite

About The Position

The primary responsibility of this position is billing sales tickets and processing and collecting cash sales transactions. The role greets and assists internal and external customers professionally, courteously, and in a friendly manner by telephone and in person at the Akron, Ohio showroom. It also performs various clerical functions.

Requirements

• At least 1–3 years of customer service experience.
• Proficiency with a PC, including Excel and Word, and a calculator, with the ability to learn new software.
• Strong math skills.
• Organized.
• Effective customer service skills.
• Effective interpersonal and communication skills.
• Ability to maintain composure during challenging customer transactions.

Nice To Haves

• Customer service experience in a business-to-business environment is preferred.

Responsibilities

• Perform clerical duties, answer and forward incoming phone calls, and greet internal and external customers.
• Process cash sales orders using cash, checks, or credit cards, and balance the cash box.
• Complete billing of sales tickets.
• Coordinate warranty paperwork for vendors.
• File and alphabetize billing.
• Fax or email proof of deliveries and proof of invoices upon customer request.
• Sort and distribute mail daily.
• Work with internal staff on various projects as needed.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed