Billing Office Assistant

Elderwood•Williamsville, NY

About The Position

Elderwood at Williamsville is seeking a full-time Billing Office Assistant to support the Business Office Coordinator and the daily operations of the business office. The role establishes and maintains resident accounts; bills and collects private-pay accounts; and processes daily transactions, including petty cash and accounts receivable. It also assists the Business Office Manager with general office duties, processes physician and pharmacy billing, assesses Medicaid application status, answers phones, and prepares and maintains departmental correspondence and reports. The position involves regular interaction with residents, coworkers, visitors, and supervisors. The employee must be able to read, write, speak, and understand English at an intermediate or more advanced level to support a safe work environment and effective communication.

Requirements

At least one year of previous accounts receivable experience.
Working knowledge of Medicare Parts A and B, Medicaid, and third-party insurance.
High school diploma with business training, including typing and bookkeeping.
Ability to read, write, speak, and understand English at an intermediate or more advanced level.
Regular interaction with residents, coworkers, visitors, and/or supervisors.

Nice To Haves

Experience in a long-term care setting is highly preferred.
Proficiency in Excel is a plus.

Responsibilities

Enter new admissions one day per week and complete the Medicare/insurance log one day per week.
Attend morning reports with key facility staff.
Update admission records when contact information changes.
Prepare cut letters.
Attend weekly rehabilitation meetings.
Manage RFMS, review resident banking statements, and reconcile RFMS.
Enter ancillary charges for month-end.
Complete insurance verification forms for Part B filing and scanning.
Run recurring transaction reports before room-and-board statements and before month-end, and apply tax receipt assessments to accounts where they were missed.
Handle facility banking.
Replenish resident cash and petty cash boxes.
Meet with residents and families to complete short-term admission paperwork.
Count cash boxes weekly with the Business Office Coordinator.
Open and sort Business Office mail.
Support the Business Office Coordinator with special projects and overflow work.
Scan room-and-board checks and resident trust checks.
Establish and maintain resident accounts; bill and collect private-pay accounts; and process daily transactions such as petty cash and accounts receivable.
Assist the Business Office Manager with general office duties.
Process physician and pharmacy billing, assess Medicaid application status, answer phones, and prepare and maintain departmental correspondence and reports.