Billing Assistant

Republic Services
•$18 - $24

About The Position

With direct supervision, the Billing Assistant performs routine billing and data-entry functions. The role is responsible for entering new and updated customer contracts into company systems in a timely and accurate manner and preparing accurate, timely customer bills according to service contract terms.

Requirements

  • Strong organizational skills and the ability to work in a high-volume environment.
  • Ability to check accuracy and identify errors in billing information.
  • Knowledge of basic computer functions.
  • Proficiency in Microsoft Outlook, Word, and Excel.
  • Eagerness to learn new skills and adapt to new systems and processes, with a positive attitude in a fast-paced environment.
  • Willingness to learn and assist in resolving simple billing issues and discrepancies.
  • Good verbal and written communication skills.
  • Ability to work well within a team, follow directions, and offer support where needed.
  • 0–2 years of experience entering, maintaining, and validating service and billing data and preparing customer invoices.

Responsibilities

  • Enter new and updated customer contracts into the system and update existing customer contracts as needed.
  • Compare entered data with source documentation to confirm accuracy and completeness.
  • Scan source documents as PDFs into the document storage system.
  • Ensure data is entered accurately and completely, and make corrections when needed.
  • Gather and summarize supplemental billing information to accommodate customer billing requirements, as needed.
  • Transmit digital invoices to customers and/or upload billing information into customer payment platforms, as needed.
  • Ensure billing-related documents are properly stored and accessible in accordance with company policies.
  • Perform other non-essential duties as assigned or as necessary.

Benefits

  • Comprehensive medical benefits coverage
  • Dental plans
  • Vision coverage
  • Health care and dependent care spending accounts
  • Short- and long-term disability
  • Life insurance
  • Accidental death and dismemberment insurance
  • Employee and Family Assistance Program (EAP)
  • Employee discount programs
  • 401(k) plan with a company match
  • Employee Stock Purchase Plan (ESPP)
  • Paid Time Off (PTO)
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