Medical Office Assistant
Northeast Georgia Medical Center • Braselton, GA2d
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Medical Office Assistant MOA - Northeast Georgia Physicians Group NGPG - Surgical Associates - FT Days
Northeast Georgia Medical Center•Braselton, GA
About The Position
The Medical Office Assistant performs reception and front-office duties for Northeast Georgia Physicians Group Surgical Associates. The role maintains clinical and financial records, medical records, and front-office inventory. It supports patient communication, referrals, appointments, registration, billing-related processes, and daily office operations.
Requirements
- High school diploma or GED.
- Knowledge of and proficiency in using an electronic medical record (EMR) system.
Nice To Haves
- Customer service or physician's office experience.
Responsibilities
- Screen and refer incoming calls and visitors to facilitate accurate and timely communication.
- Obtain patient referrals in accordance with physician requests and process mail efficiently.
- Schedule appointments for patient referrals as requested by physicians.
- Log referrals according to established guidelines and post referral numbers to patient accounts when received from other physician practices.
- Advise patients when referral numbers are needed, explain how to obtain them, and provide information about their referrals.
- Open and distribute mail to appropriate personnel daily.
- Enter accurate patient information into the EPIC system while maintaining acceptable registration error-rate parameters.
- Balance daily audit journals.
- Enter charges accurately.
- Forward monthly reports to the Central Business Office in a timely manner.
- Prepare daily deposits according to center procedures.
- Update patient information with pertinent details as needed.
- Arrange payment agreements as indicated.
- Maintain front-office supply inventory as required.
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What This Job Offers
Job Type
Full-time
Education Level
High school or GED
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