Human Resources and Office Assistant

MUSH•West Valley City, UT
•Onsite

About The Position

MUSH is seeking a detail-oriented, proactive Human Resources and Office Assistant to provide administrative, reception, and HR support at its food manufacturing facility in Salt Lake City. The successful candidate will balance office administration with people-focused responsibilities in a fast-paced environment, communicate effectively with teammates, and handle confidential information with discretion. The position also calls for a collaborative, adaptable, service-minded approach and a focus on accurate, reliable work. The role includes welcoming visitors, managing calls and mail, maintaining office supplies and displays, supporting team leads and managers, and translating materials between English and Spanish as needed. HR support includes responding to front-line teammates’ routine questions, coordinating absence coverage, maintaining attendance and employee records, assisting with open enrollment and onboarding, and supporting teammate recognition programs. The schedule is Monday through Friday, 9:00 a.m. to 5:30 p.m. Occasional early starts are preferred to support shift coverage.

Requirements

  • High school diploma or GED.
  • Fluency in English and Spanish in reading, writing, and speaking, including the ability to translate written materials.
  • At least 1 year of administrative or office support experience.
  • Proficiency in Microsoft Office and Google Workspace.
  • Valid driver’s license.
  • Excellent verbal and written communication skills and a friendly, approachable manner.
  • Strong organizational and time-management skills, with the ability to prioritize multiple tasks and work with minimal supervision.
  • Ability to handle confidential information with discretion.
  • Adaptability to changing priorities and a collaborative, team-oriented approach.

Nice To Haves

  • At least 1 year of HR experience.
  • Experience with BambooHR or another HRIS.
  • Experience in a manufacturing or production environment.

Responsibilities

  • Greet and check in visitors, direct them to the appropriate area, and keep the reception area clean, organized, and presentable.
  • Answer and route phone calls professionally, and receive, sort, and distribute incoming mail and packages.
  • Perform accurate data entry and assist departments with reports and organizing data.
  • Keep office postings and digital displays current and accurate, and help communicate company updates to teammates.
  • Provide administrative support to area leads and the management team on new and ongoing projects.
  • Monitor office and facility supply levels; order, purchase, pick up, and return supplies as needed.
  • Translate documents and communications between English and Spanish as needed.
  • Handle sensitive information discreetly and follow company policies and procedures.
  • Serve as the first point of contact for front-line teammates’ day-to-day HR questions, including PTO requests, BambooHR access, and benefits; resolve issues or escalate them to the appropriate HR team member.
  • Coordinate coverage for teammate absences by contacting available teammates and staffing agency partners, and update the team schedule.
  • Maintain accurate attendance records and enter and maintain teammate data in BambooHR.
  • Support annual open enrollment by explaining benefit options and helping Spanish-speaking teammates review and complete elections in BambooHR.
  • Assist with onboarding and new-hire orientation, and maintain teammate records in accordance with federal and state requirements.
  • Support teammate recognition programs, including birthdays and work anniversaries, by preparing items and tracking recognition supplies.
  • Schedule interviews, meetings, and trainings.
  • Perform other duties as assigned.
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