Human Resources and Office Assistant

MUSH•West Valley City, UT
•Onsite

About The Position

MUSH is seeking a detail-oriented, proactive Human Resources and Office Assistant to provide administrative, reception, and HR support at its food manufacturing facility in Salt Lake City. The role balances office administration and people-focused responsibilities in a fast-paced environment and involves handling sensitive information with discretion. The assistant serves as a first point of contact for front-line teammates’ everyday HR questions, supports staffing coverage and employee records, and helps with onboarding, benefits, and recognition activities. The schedule is Monday through Friday, 9:00 a.m. to 5:30 p.m., with occasional early starts preferred to support shift coverage. The position also requires fluency in English and Spanish, including translating written materials.

Requirements

  • High school diploma or GED.
  • Fluency in English and Spanish in reading, writing, and speaking, including the ability to translate written materials.
  • At least 1 year of administrative or office support experience.
  • Proficiency in Microsoft Office and Google Workspace.
  • Valid driver’s license.
  • Excellent verbal and written communication skills and a friendly, approachable manner.
  • Strong organizational and time-management skills, with the ability to prioritize multiple tasks and work with minimal supervision.
  • Ability to handle confidential information with discretion.
  • Adaptability to changing priorities and a collaborative, team-oriented approach.

Nice To Haves

  • At least 1 year of HR experience.
  • Experience with BambooHR or another HRIS.
  • Experience in a manufacturing or production environment.

Responsibilities

  • Greet and check in visitors, and direct them to the appropriate area.
  • Keep the reception area clean, organized, and presentable.
  • Answer and route phone calls courteously and professionally.
  • Receive, sort, and distribute incoming mail and packages.
  • Perform accurate data entry.
  • Assist departments with generating reports and organizing data.
  • Keep office postings and digital displays current and accurate.
  • Provide administrative support to area leads and the management team on new and ongoing projects.
  • Help communicate company updates to teammates.
  • Monitor office and facility supply levels; order, purchase, pick up, and return supplies as needed.
  • Translate documents and communications between English and Spanish as needed.
  • Handle sensitive information with discretion and follow company policies and procedures.
  • Serve as the first point of contact for front-line teammates’ day-to-day HR questions, including PTO requests, BambooHR access, and benefits; resolve issues or escalate them to the appropriate HR team member.
  • Coordinate coverage for teammate absences by contacting available teammates and staffing agency partners, and update the team schedule.
  • Maintain accurate and up-to-date attendance records.
  • Support annual open enrollment by explaining benefit options to teammates and helping Spanish-speaking teammates review and complete elections in BambooHR.
  • Enter and maintain teammate data in BambooHR.
  • Assist with onboarding and new-hire orientation.
  • Maintain teammate records in accordance with federal and state requirements.
  • Support teammate recognition programs, including birthdays and work anniversaries, by preparing items and tracking supplies.
  • Schedule interviews, meetings, and trainings.
  • Perform other duties as assigned.
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