Administrative and Human Resources Assistant

FIREFIGHTERS FIRST FEDERAL CREDIT UNION•Hendersonville, TN

About The Position

Firefighters First Federal Credit Union is hiring an Administrative and Human Resources Assistant to join its team in Hendersonville, Tennessee. The role supports the overall operations and effectiveness of the Senior Management team and serves as a primary contact for internal and external communications. It handles a high volume of administrative work, including scheduling, calls, correspondence, expense reports, and other day-to-day tasks. The position also provides routine administrative support to Human Resources, including onboarding paperwork, employee-record maintenance, and other HR processes. The assistant coordinates work across Senior Management, Human Resources, and other departments; tracks assignments and timelines; and supports timely follow-through. The position may handle sensitive or confidential matters and requires discretion, professionalism, and sound judgment.

Requirements

  • Bachelor’s degree in a related field.
  • At least 2 years of experience as an assistant.
  • At least 2 years of administrative HR experience, such as onboarding, recordkeeping, or benefits administration.
  • Experience scheduling meetings and travel, planning events, and preparing associated expense reports.

Responsibilities

  • Provide comprehensive administrative support to the Senior Management team, including coordinating priorities, managing communications, and following through on assignments and requests.
  • Manage Senior Management calendars, meetings, travel arrangements, incoming calls, correspondence, mail distribution, and expense reports.
  • Prepare presentations, reports, memoranda, and other business materials.
  • Support Human Resources by scheduling interviews and preparing and coordinating onboarding and offboarding documentation and activities.
  • Maintain employee and personnel records, track required documentation, and support routine HR processes and employee-related requests.
  • Coordinate projects, assignments, and deliverables across Senior Management, Human Resources, and other departments; monitor timelines, communicate with stakeholders, prioritize competing needs, and support timely completion.
  • Support special projects and other administrative and HR-related responsibilities as assigned, including confidential matters.

Benefits

  • Competitive salary with a pay-for-performance bonus.
  • Fully paid medical, dental, and vision benefits for employees.
  • Fully paid life insurance, AD&D, and short- and long-term disability coverage.
  • 401(k) plan with a 3% safe harbor contribution and matching program of up to 4%.
  • Education reimbursement of up to $5,250 annually and a 0% education loan assistance program.
  • Pet insurance.
  • Three weeks of PTO annually, including 2.5 days of float time.
  • Nine paid holidays plus two half days.
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