College of Education - Dean's Office, Federal Work Study Student Assistant

CSUSB • San Bernardino, CA

1d • Onsite

About The Position

The James R. Watson and Judy Rodriguez Watson College of Education at California State University, San Bernardino (CSUSB) is committed to excellence in education, student success, and community engagement. The college prepares future educators, counselors, educational leaders, and other professionals through innovative academic programs and a commitment to diversity, equity, inclusion, and social justice. Student employment within the college provides opportunities to engage with the university community and develop professional experience.

Under direct supervision, the Federal Work Study Student Assistant supports Program Admissions Advisors and Student Services staff with routine administrative tasks and student inquiries. The position is part-time, temporary, and seasonal, and is on campus only. Work schedules may vary with business needs; occasional evening and weekend work may be required to support departmental activities, special events, and university functions. Employees must reside in California and are not eligible to telecommute.

Requirements

• Be admitted or registered as a CSU student.
• Maintain a semester and cumulative GPA of 2.0 or greater.
• Be enrolled at CSUSB in at least half-time units: 6 units for undergraduates or 3 units for graduate students. International students must be enrolled full-time: 12 undergraduate units or 6 graduate units.
• Be eligible to work in the United States and provide a Social Security card for payroll.
• Be able to learn and perform assigned work, follow oral instructions, work cooperatively with faculty, staff, and students, communicate effectively with all levels, and read and write English at a level appropriate to the position.
• For Federal Work Study eligibility: complete a FAFSA for the current award year; maintain Satisfactory Academic Progress; have at least $2,000 in federal financial need; submit requested financial aid documentation by its due date; receive an official award notification from the Financial Aid Office; and be a U.S. citizen, eligible non-citizen, or permanent resident.
• Complete a background check if required.
• Possess a valid driver's license if required.

Nice To Haves

• Previous customer service, reception, administrative, or office experience.
• Proficiency with Microsoft Word, Excel, PowerPoint, Outlook, and other commonly used office applications.
• Experience with data entry, scanning, filing, copying, and maintaining electronic or paper records.
• Strong interpersonal skills and the ability to communicate effectively with individuals from diverse backgrounds.
• Ability to manage multiple tasks and priorities in a busy office environment.
• Comfort answering phone calls, greeting visitors in the office and at tabling events, and assisting with general inquiries.
• Experience assisting with events, programs, workshops, or other student activities.

Responsibilities

• Assist Program Admissions Advisors and Student Services staff with routine administrative tasks and student inquiries.
• Answer phones and direct calls or messages to the appropriate staff member.
• Greet visitors and provide courteous assistance at the Student Services office.
• Assist with outreach activities, including tabling events and distributing program materials.
• Perform general office duties, including filing, copying, organizing materials, and maintaining confidentiality.
• Run errands on campus, including to Printing Services and other university offices.
• Perform other duties as assigned to support Student Services staff.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed