College of Education - Dean's Office, Federal Work Study Student Assistant

California State University, San Bernardino • San Bernardino, CA

2d • Onsite

About The Position

The James R. Watson and Judy Rodriguez Watson College of Education at California State University, San Bernardino (CSUSB) is committed to excellence in education, student success, and community engagement. It prepares future educators, counselors, educational leaders, and other professionals through innovative academic programs and a commitment to diversity, equity, inclusion, and social justice. Student employment supports the college’s mission by giving students opportunities to engage with the university community and develop professional experience.

Under direct supervision, the student assistant supports Program Admissions Advisors and Student Services staff with routine administrative work and student inquiries. Duties include answering phones, welcoming visitors, supporting outreach and tabling activities, handling general office tasks, maintaining confidentiality, and running errands to campus offices. Other duties may be assigned to support Student Services.

This is an on-campus-only, part-time, temporary, seasonal position. CSUSB’s standard hours are Monday through Friday, 8:00 a.m. to 5:00 p.m.; schedules may vary and occasional evening or weekend work may be required. Student employees may not telecommute. The anticipated hiring range is $16.90 per hour. The position is subject to applicable work-study eligibility, enrollment, academic progress, and employment verification requirements.

Requirements

• Ability to learn and perform assigned work, follow oral instructions, work cooperatively with faculty, staff, and other students, and communicate effectively with all levels.
• Ability to read and write English at a level appropriate to the position.
• Admission or registration as a CSU student.
• Maintain a 2.0 GPA or greater each semester and cumulatively.
• Be enrolled at CSUSB in at least half-time units: 6 units for undergraduate students or 3 units for graduate students. International students must be enrolled full-time: 12 undergraduate units or 6 graduate units.
• Be eligible to work in the United States.
• Provide a Social Security card for payroll purposes.
• For Federal Work-Study eligibility: complete a FAFSA for the current award year, maintain Satisfactory Academic Progress, be enrolled at least half-time, have federal financial need of at least $2,000, submit requested financial aid documentation by its due date, receive an official Financial Aid Office award notification, and be a U.S. citizen, eligible non-citizen, or permanent resident.
• Work on campus; student employees are not eligible to telecommute.
• Reside in California upon the date of hire.
• Complete employment identity and work-eligibility verification (Form I-9) upon hire.
• Satisfactory completion of a background check may be required.
• Possession of a valid driver’s license may be required; employees in that case will be enrolled in the DMV Government Employer Pull Notice Program.

Nice To Haves

• Previous customer service, reception, administrative, or office experience.
• Proficiency with Microsoft Word, Excel, PowerPoint, Outlook, and other commonly used office applications.
• Experience with data entry, scanning, filing, copying, and maintaining electronic or paper records.
• Strong interpersonal skills and the ability to communicate effectively with individuals from diverse backgrounds.
• Ability to manage multiple tasks and priorities in a busy office environment.
• Comfort answering phone calls, greeting visitors in the office and at tabling events, and assisting with general inquiries.
• Experience assisting with events, programs, workshops, or other student activities.

Responsibilities

• Assist Program Admissions Advisors and Student Services staff with routine administrative tasks and student inquiries.
• Answer phones and direct calls or messages to the appropriate staff member.
• Greet visitors and provide courteous assistance at the Student Services office.
• Assist with outreach activities, including tabling events and distributing program materials.
• Perform general office duties, including filing, copying, organizing materials, and maintaining confidentiality.
• Run errands on campus, including to Printing Services and other university offices.
• Perform other duties as assigned to support Student Services staff.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed