Office Assistant 2

Lane County • Lane County Parole & Probation, OR

1d

About The Position

The Office Assistant 2 provides front-line administrative support to the Parole & Probation Division within Community Justice & Rehabilitation Services. The role is a primary point of contact for individuals reporting to meet with Parole & Probation Officers and provides professional customer service while supporting division operations. Duties include reception, law enforcement database entry, records management, document processing, and general clerical support.

The position requires sound judgment, professionalism, attention to detail, and the ability to handle challenging public interactions. The employee is expected to work independently with minimal supervision, understand division procedures, and handle confidential law enforcement records responsibly, recognizing the accountability and potential liability associated with access to these systems. The position is scheduled Monday through Friday, 8:00 a.m. to 5:00 p.m., and is AFSCME represented.

Requirements

• Training equivalent to completion of the twelfth grade.
• Two years of responsible clerical and office assistance experience, or an equivalent combination of experience and training demonstrating the required knowledge and abilities.
• Pass a full pre-employment background check.
• Complete and pass LEDS/CJIS testing within 30 days of appointment.
• Possess LEDS certification or be able to obtain it within one month of initial appointment.
• Possess or be able to obtain an Oregon Notary Public commission within six months of initial appointment.

Responsibilities

• Provide front-line reception, public contact, and customer service, including interactions with individuals who may be upset, agitated, or hostile.
• Enter data and maintain accurate information in law enforcement databases.
• Process technical documents and complete complex records and clerical functions.
• Provide administrative, office, and general clerical support to the division.
• Apply established policies, procedures, and operational requirements while working independently with minimal supervision.
• Obtain and maintain required law enforcement database certifications and ensure responsible, accurate, and appropriate system access and data entry.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED