Office Assistant 2 (02-6308)

State of Alaska • Anchorage, AK

1d • Onsite

About The Position

The Office Assistant 2 serves as the primary administrative support for the Office of Information Technology’s Anchorage office. The position supports daily office operations and provides customer service to internal and external stakeholders. Duties include welcoming visitors, handling mail and packages, coordinating equipment distribution and related tracking, processing supply requests and small procurements, and monitoring facilities needs. The role also provides basic troubleshooting and conferencing support and assists with workforce development activities, including onboarding, recruitments, interview scheduling, job fairs, and biweekly payroll tasks such as time entry and review of TIMEI documents.

The position is based in a business office and computer/technology environment at the OIT Anchorage office, 619 E Shipcreek Ave. It supports OIT’s mission to simplify processes, improve efficiency, and protect Alaskans’ data while enabling reliable administrative support for staff delivering services statewide. This recruitment is open to Alaska residents only. Use of the Alaska Public Safety Information Network (APSIN) requires a security clearance from the Department of Public Safety.

Requirements

• High school diploma or equivalent.
• One year of experience that includes clerical tasks such as greeting clients, answering phones, typing, filing, sorting mail, entering data, receiving payments, making change, or maintaining logs.
• Education from an accredited college may substitute for required experience: 3 semester hours or 4 quarter hours equal one month of experience; 150 hours of vocational education equal one month of experience.
• Some positions in this class may require a regular driver's license and that the applicant be at least 18 years old.
• Some positions in this class may require typing skills.
• Candidates must meet the Alaska resident eligibility definition for this recruitment.
• APSIN use requires a security clearance issued by the Department of Public Safety.

Nice To Haves

• Attention to detail.
• Clear and effective written and oral communication, including correct grammar, punctuation, and spelling and attentive listening.
• Self-management, initiative, timely completion of assignments, and ability to work with minimal supervision.
• Adaptability when managing changing demands and competing priorities.
• Logical, systematic analytical thinking and problem-solving.

Responsibilities

• Greet visitors and provide frontline customer service.
• Sort, prepare, and distribute incoming and outgoing mail and packages.
• Maintain and coordinate equipment distribution, associated spreadsheets, and ticket management.
• Process office supply requests and small procurements.
• Track facilities maintenance and arrange equipment repairs.
• Create service requests and provide basic troubleshooting and conferencing support.
• Assist with onboarding, recruitments, interview scheduling, and job fairs as the Workforce Development Specialist Assistant.
• Perform biweekly payroll tasks, including time entry and reviewing TIMEI documents.
• Monitor office conditions and coordinate with building staff when needed.

Benefits

• State training opportunities in many areas to support career goals.
• A team dedicated to developing training plans to help employees meet their career goals.
• Opportunity to gain exposure to the State's enterprise-level IT functions and develop executive support skills.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED