Office Assistant 2 (PCN 082045)

State of Alaska•Anchorage, AK

1d•Onsite

About The Position

The Office Assistant 2 is part of the administrative team within the Division of Corporations, Business and Professional Licensing (CBPL), based in the State Office Building in downtown Anchorage. The division’s mission is to ensure competent, professional, and regulated commercial services are available to Alaska consumers. The five-person administrative unit supports businesses, professionals, and division staff. This role keeps front-end licensing operations running smoothly in a fast-paced, collaborative office. Duties include assisting walk-in customers, organizing documents, processing mail, scanning paperwork, answering a multi-line phone system, taking payments, entering data, and providing customer service. The position offers training and opportunities for advancement within the division. The position is full-time, with hours of 8:00 a.m. to 4:00 p.m., Monday through Friday. It works on the 15th floor of the State Office Building in downtown Anchorage.

Requirements

High school diploma or equivalent.
One year of experience that includes clerical tasks such as greeting clients, answering phones, typing, filing, sorting mail, entering data, receiving payments, making change, or maintaining logs.
Demonstrate customer service, interpersonal skills, accurate data entry, attention to detail, and trustworthy payment handling.

Responsibilities

Greet and assist walk-in customers.
Organize documents.
Process mail and scan paperwork.
Answer a multi-line phone system.
Take payments and process financial transactions accurately.
Perform accurate data entry and maintain reliable records.
Provide customer service to members of the public, teammates, businesses, professionals, and division staff.