Office Assistant 1 (PCN 20-5202)

State of Alaska•Anchorage, AK
•Onsite

About The Position

The Alaska Department of Corrections, Division of Institutions, is hiring an Office Assistant 1 at the Anchorage Correctional Center in Anchorage, Alaska. The position is part of the Anchorage Correctional Complex administrative team and supports front desk reception, a security post, mail, cashier duties, and general office operations. Duties include operating a multi-line telephone system, screening and assisting visitors, handling cash transactions, balancing and reconciling a till, and distributing and screening incoming mail. The role offers an entry-level opportunity to learn a broad range of administrative and operational duties, with opportunities for professional growth and advancement to Office Assistant 2 and Office Assistant 3 positions. The regular schedule is Monday through Friday, 0800–1630. The Anchorage Correctional Complex is a combined correctional complex and intake facility housing felons and misdemeanants, sentenced and unsentenced. Its reception areas are in the lobbies of both buildings and experience substantial traffic from the public, law enforcement agencies, and attorneys. The complex has more than 300 staff and more than 1,000 inmates. The department's mission is to provide secure confinement, reformative programs, and supervised community reintegration to enhance community safety. Its staff are committed to a safe, open, and respectful organization and to respecting the rights and dignity of victims and offenders.

Requirements

  • High school diploma or GED; or acceptance in full standing by an accredited college, including concurrent or dual enrollment; or a Career Readiness Certificate with ACT WorkKeys skill level 3 or higher in Graphic Literacy, Applied Math, and Workplace Documents.
  • For positions requiring operation of a State vehicle, possess a valid driver's license and be at least 18 years old on or before the first day of employment.
  • Demonstrate customer service, flexibility, and interpersonal skills.

Responsibilities

  • Provide front desk reception and general office support for the Anchorage Correctional Complex.
  • Perform duties at a security post.
  • Operate a multi-line telephone system.
  • Screen and assist visitors.
  • Handle cash transactions and balance and reconcile a till.
  • Distribute and screen incoming mail.

Benefits

  • Opportunity to learn and perform a broad range of administrative and operational duties.
  • Opportunities for professional growth and advancement to Office Assistant 2 and Office Assistant 3 positions.
  • Consistent Monday-through-Friday work schedule.
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