Office Assistant 1/2 Flex (PCN 250468)

State of Alaska•Anchorage, AK
•Onsite

About The Position

The Office Assistant serves as the front desk receptionist for the Alaska Department of Transportation and Public Facilities (DOT&PF) Central Region Headquarters in Anchorage and provides administrative support to Central Region Design & Engineering Services sections. The position provides reception services and supports staff training and travel documentation, procurement requests, timekeeping, expenditure tracking, receiving materials and equipment, and maintaining documentation. Reception duties include answering the main phone line, greeting and directing visitors, responding to information requests, distributing mail, and managing the division vehicle pool. The vacancy is flexibly staffed and may be filled at the Office Assistant 1 or Office Assistant 2 level depending on the applicant’s training and experience; the starting salary depends on the level hired.

Requirements

  • A valid Alaska driver’s license is required.
  • For Office Assistant 1: High school diploma or GED, acceptance in full standing by an accredited college, or a Career Readiness Certificate with ACT WorkKeys skill level 3 or higher in Graphic Literacy, Applied Math, and Workplace Documents.
  • For Office Assistant 2: High school diploma or equivalent and one year of experience that includes clerical tasks. Accredited college education may substitute for the required experience.
  • Some positions may require operating a state vehicle; those positions require a valid driver’s license and that the candidate be at least 18 years old by the first day of employment.
  • Applicants must complete the application’s Education section when using education to meet or support minimum qualifications; transcripts are required to verify relevant educational credentials.
  • Applicants using work experience not documented in the application must provide the employer’s name, job title, employment dates, and whether the work was full-time or part-time.

Nice To Haves

  • Attention to detail.
  • Knowledge of clerical work, including filing, typing, data entry, recordkeeping, and completing forms.
  • Conscientiousness and commitment to performing work responsibly.
  • Customer service skills, including anticipating and meeting the needs of internal and external customers.
  • Interpersonal skills, including courtesy, sensitivity, and respect.

Responsibilities

  • Serve as the front desk receptionist for the Central Region Headquarters building.
  • Answer the main phone line, greet members of the public, and direct them to the appropriate section.
  • Respond to information requests from employees and the general public.
  • Provide mail distribution services.
  • Manage the Design & Engineering Services division vehicle pool.
  • Process staff training and travel documents.
  • Process procurement requests and staff timekeeping.
  • Document and track expenditures.
  • Receive materials and equipment.
  • Keep and manage documentation.

Benefits

  • Career growth opportunities.
  • Training programs and mentorship opportunities.
  • A generous State of Alaska benefits package.
  • An excellent retirement plan.
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