Administrative Assistant 2 (PCN 043040)

State of Alaska•Juneau, AK

1d•Onsite

About The Position

The Department of Revenue, Tax Division is hiring an Administrative Assistant 2 to serve as the primary administrative contact for its Juneau office. The position provides administrative, financial management, human resources, and facility management support to a small team serving approximately 100 professional and paraprofessional staff in Juneau and Anchorage. The Juneau office is on the 11th floor of the State Office Building, and this role requires an in-office presence. The incumbent serves as the first point of contact for visitors and tax inquiries, supports office operations and document imaging, and processes a range of administrative documents. The position also coordinates with building management and assists the Administrative Officer I and Administrative Operations Manager 1 with duties and projects, including serving as backup when they or the other Administrative Assistant 2 are absent. The successful candidate is expected to be self-motivated, demonstrate initiative and problem-solving skills, and communicate effectively with staff and the public.

Requirements

Meet one of the stated minimum qualification pathways: six months of entry-level technical experience in an administrative functional area; one year of advanced-level clerical experience; one year of post-secondary education from an accredited college; or an equivalent combination of post-secondary education, vocational education, and/or advanced-level clerical experience.
Be an Alaska resident.
Demonstrate attention to detail, effective oral and written communication, self-management, adaptability, and interpersonal skills.
Pass all required state and federal background checks, including any applicable criminal history or security clearance screenings.
Provide three professional references at interview, including daytime phone numbers and email addresses; at least one reference must be a current or former supervisor.
Provide the last two performance evaluations at interview, or supervisory letters of recommendation if evaluations are unavailable.
Complete the application’s education section and attach transcripts if post-secondary education is used to meet minimum qualifications.
Provide required documentation of foreign education equivalency if foreign education is used to meet minimum qualifications.

Responsibilities

Serve as the first point of contact in the Juneau office, directing and assisting visitors and tax inquiries as appropriate.
Log visitors using access badges and maintain the secure badge access log.
Handle general administrative duties, including mail processing, conference room scheduling, record retention, facility maintenance, and basic office equipment upkeep.
Assist imaging personnel with document preparation and the imaging process.
Research, process, and enter administrative documents, including timekeeping, invoices, payments, procedures, employee onboarding and separation, employee travel and reconciliation, and procurement documents.
Assist the Administrative Officer I with developing office procedures.
Serve as the liaison between the Juneau Tax Division and building management on building access, parking, maintenance, and safety compliance.
Assist the Administrative Officer I and Administrative Operations Manager 1 with duties and projects as assigned.
Provide backup in the absence of the Administrative Officer I, Administrative Operations Manager 1, and the other Administrative Assistant 2.