Assistant Office Manager

Clarkson Eyecare • Brentwood, MO

1d • Onsite

About The Position

The Assistant Office Manager is an engaged leader who applies business acumen to help develop a patient-focused, goal-oriented team. The role supports the Office Manager with office leadership and day-to-day operations, helps maintain effective relationships with affiliated doctors, and promotes a positive and constructive team environment. The Assistant Office Manager also responds to team member and patient questions when the Office Manager is absent.

The position is based at Clarkson Eyecare in Brentwood, Missouri. It requires frequent walking, sitting, and standing; regular bending, stooping, and reaching; and the ability to handle items weighing up to 25 pounds. Strong fine motor skills and continuous visual and auditory acuity are required. Occasional driving or climbing may be necessary.

Requirements

• At least one year in a position interacting with customers or patients, or an equivalent combination of education and experience.
• High school diploma or GED.
• Favorable background-check result as required by state.
• Proof of identity and authorization to work in the United States.
• Proficiency in Microsoft Excel, Word, PowerPoint, and Outlook.
• Ability to lift, carry, push, and pull items weighing up to 25 pounds.
• Strong fine motor skills and full use of hands for grasping, writing or typing, and using technology.
• Visual and auditory acuity, including color, depth, and peripheral vision and the ability to adjust focus.

Nice To Haves

• Previous medical office experience.
• Previous leadership experience.
• ABO and NCLE certifications.

Responsibilities

• Execute the Total Patient Experience (TPE) effectively.
• Develop and maintain good working relationships with doctors associated with the office.
• Enforce corporate policies and procedures.
• Motivate team members by maintaining a positive attitude and communicating changes or news supportively and constructively.
• Assist with the office’s day-to-day operations, including monitoring and supporting office flow, managing supply inventory, and training team members.
• Support and coach the office team as directed by the Office Manager.
• Handle team member and patient questions when the Office Manager is absent.
• Perform other duties as assigned or needed within the office.

Benefits

• Medical, vision, dental, and life insurance
• 401(k) with employer matching
• Paid time off
• Paid holidays
• Paid maternity leave
• Competitive base pay
• Employee discounts

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED