Night Auditor Jobs

About The Position

Requirements

• Responsible for the front desk operation during the overnight shift (Typically 11 pm-7 am).
• Registering guests
• Making reservations
• Preparing daily reports
• Balancing transactions
• Conducting security walks
• Maintain regular attendance in compliance with S3 Hotel Group standards, as required by scheduling, which will vary according to the hotel's needs.
• Maintain high standards of personal appearance and grooming, which include wearing the proper uniform and name tag when working (per brand standards).
• Comply with S3 Hotel Group standards and regulations to encourage safe and efficient hotel operations.
• Initiate and complete the End of Day process.
• Run all reports as required for the Food and Beverage audit.
• Complete the Night Audit checklist for computer procedures daily.
• Balance the day’s work (i.e., banquet revenue, f&b postings, valet laundry, servers, and desk agent’s paperwork, etc.).
• Maintain cashiering responsibilities per Front Office procedures according to S3 Hotel Group Hospitality standards.
• Maintain Front Office computer system operation according to S3 Hotel Group standards.
• Fulfill all Front Office functions between the hours of 11:00 p.m. and 7:00 a.m.
• Follow up to ensure periodic checks by the Midnight House Attendant are made of building and guest corridors to ensure all areas are locked and secured (property specific).
• Handle and follow through on all guest requests daily from 11:00 p.m. until 7:00 a.m.
• Follow safety and emergency procedures according to S3 Hotel Group standards.
• Maintain proper record keeping (i.e., log books, etc.) according to S3 Hotel Groups standards.
• Be familiar with all S3 Hotel Group Hospitality’s policies and house rules.
• Complete the initial direct bills daily and place them on the Property Accountant's desk; attach all folio/banquet check backups to the bills.
• Maintain radio contact with other employees during the entire shift.
• Have a working knowledge of security procedures.
• Prepare and distribute the Daily Flash Report as needed.
• Drive safely, follow all traffic regulations when driving the hotel Van, and report any accident or violation immediately.
• Transfer the master or house accounts as necessary.
• Distribute work (i.e., revenue printouts, charge and paid folios, vouchers, checks, etc.) as directed by S.O.P.S.
• Run morning reports according to S3 Hospitality procedures.
• Follow up to ensure that nightly walk-through includes removal of all room service trays and straightening of the pool area (property specific).
• Handle items for “Lost and Found” according to the standard.
• Complete any reports as requested by management in a timely manner.
• Complete any miscellaneous duties as required (i.e., resetting Food and Beverage P.O.S. where necessary, distribution of credit "Watch List," and preparation of daily revenue summary).
• Attend meetings as required by management.
• Perform any other duties as requested by the Front Office Manager or any other member of management.

Nice To Haves

• Train any new night auditors as management requests.

Responsibilities

• Approach all encounters with guests and employees in a friendly, service-oriented manner.
• Maintain regular attendance in compliance with S3 Hotel Group standards, as required by scheduling, which will vary according to the hotel's needs.
• Maintain high standards of personal appearance and grooming, which include wearing the proper uniform and name tag when working (per brand standards).
• Comply with S3 Hotel Group standards and regulations to encourage safe and efficient hotel operations.
• Always maintain a friendly and warm demeanor.
• Initiate and complete the End of Day process.
• Run all reports as required for the Food and Beverage audit.
• Complete the Night Audit checklist for computer procedures daily.
• Balance the day’s work (i.e., banquet revenue, f&b postings, valet laundry, servers, and desk agent’s paperwork, etc.).
• Maintain cashiering responsibilities per Front Office procedures according to S3 Hotel Group Hospitality standards.
• Maintain Front Office computer system operation according to S3 Hotel Group standards.
• Fulfill all Front Office functions between the hours of 11:00 p.m. and 7:00 a.m.
• Follow up to ensure periodic checks by the Midnight House Attendant are made of building and guest corridors to ensure all areas are locked and secured (property specific).
• Handle and follow through on all guest requests daily from 11:00 p.m. until 7:00 a.m.
• Follow safety and emergency procedures according to S3 Hotel Group standards.
• Maintain proper record keeping (i.e., log books, etc.) according to S3 Hotel Groups standards.
• Be familiar with all S3 Hotel Group Hospitality’s policies and house rules.
• Complete the initial direct bills daily and place them on the Property Accountant's desk; attach all folio/banquet check backups to the bills.
• Maintain radio contact with other employees during the entire shift.
• Have a working knowledge of security procedures.
• Ensure employees are always attentive, friendly, helpful, and courteous to all guests, managers, and fellow employees.
• Prepare and distribute the Daily Flash Report as needed.
• Drive safely, follow all traffic regulations when driving the hotel Van, and report any accident or violation immediately.
• Transfer the master or house accounts as necessary.
• Distribute work (i.e., revenue printouts, charge and paid folios, vouchers, checks, etc.) as directed by S.O.P.S.
• Train any new night auditors as management requests.
• Run morning reports according to S3 Hospitality procedures.
• Follow up to ensure that nightly walk-through includes removal of all room service trays and straightening of the pool area (property specific).
• Handle items for “Lost and Found” according to the standard.
• Complete any reports as requested by management in a timely manner.
• Complete any miscellaneous duties as required (i.e., resetting Food and Beverage P.O.S. where necessary, distribution of credit "Watch List," and preparation of daily revenue summary).
• Attend meetings as required by management.
• Perform any other duties as requested by the Front Office Manager or any other member of management.