Night Auditor

Courtyard Seattle Kirkland•Kirkland, WA
•$20 - $24•Onsite

About The Position

The Night Auditor works overnight hours to supervise the hotel and reconcile daily transactions, helping provide guests with a comfortable stay. The role is scheduled for three audit shifts per week, most likely Thursday through Saturday or Friday through Sunday, typically from 11 p.m. to 7 a.m., with some possible variation. For applicants seeking full-time work, additional daytime front desk shifts on other days may be available.

Requirements

  • Previous customer service experience and demonstrated ability to work the overnight shift are ideal.
  • Strong verbal and written communication skills.
  • Ability to read, write, type, and use basic technology.
  • Ability to stand for an entire shift.
  • Ability to lift at least 25 pounds.
  • Availability to work weekends and holidays.

Nice To Haves

  • Previous customer service experience.
  • Proven ability to thrive working the overnight shift.

Responsibilities

  • Review daily transactions and checklists for completion and accuracy.
  • Ensure guests are served promptly and courteously.
  • Use problem-solving skills to resolve guest issues to their satisfaction.
  • Follow cash-handling procedures and post and reconcile charges on guest receipts.
  • Follow emergency notification procedures when overnight issues occur.
  • Communicate effectively between shifts and departments.

Benefits

  • Group insurance, including medical, dental, vision, and company-paid life insurance.
  • Paid time off.
  • Company-matched 401(k) plan.
  • Voluntary benefits, including short-term disability, long-term disability, accident, life, critical illness, and a Flexible Spending Account.
  • Life enrichment benefits, including hotel benefits, an employee assistance program, and a leadership development program.
  • Daily pay.
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