National Account Manager Jobs

About The Position

Requirements

• High school diploma or equivalent.
• At least seven years of strategic account sales and/or management experience.
• Proven record of exceeding monthly goals at the C-suite level.
• Successful history of B2B selling to large enterprise accounts.
• Ability to retain, renew, amend, and expand existing contracts while balancing account retention with new-sales activity.
• Strong presentation skills and ability to develop customer-centric solutions and deliver proposals explaining product features and benefits.
• Ability to conduct complex, tactful, and mutually beneficial contract negotiations and conversations with C-level executives and key decision makers.
• Ability to multitask and work efficiently and effectively within required deadlines.
• Ability to learn quickly, apply knowledge, and work in a team environment.
• Ability to learn the product suite and the ODP 5C way.
• Ability to manage and foster change.
• Ability to travel regularly to and from the assigned territory to meet customers.
• Ability to maintain and update customer databases in CRM.
• Strong financial and data-analysis skills, including revenue forecasting and account profitability analysis.
• Proficiency in Microsoft Word, Excel, and PowerPoint.
• Working knowledge of CRM tools such as Salesforce.com.
• Valid driver's license and safe driving record.
• Ability to read, write, speak, and understand English.
• Strong verbal, written, and interpersonal communication skills.

Nice To Haves

• Bachelor's degree.
• Eight years of strategic account sales and/or management experience.

Responsibilities

• Retain and renew existing customer revenue through bids, contract negotiations, re-bids, and requests for proposals.
• Develop and execute pricing strategies and tactics to achieve appropriate profitability based on customer volume, size, and service requirements.
• Conduct regular business reviews with customers and internal leadership to assess retention, renewal, and profitability performance.
• Collaborate with pricing, marketing, product, supply chain, and customer success teams to protect and grow accounts.
• Grow share of wallet by selling more current products and expanding sales into additional products and new categories, including office and non-office supplies.
• Engage specialists as needed to support greater category penetration.
• Travel within the assigned territory to meet customers and make sales, with little or no supervision.
• Maintain customer information and data integrity in the ODP Business Solutions CRM.
• Analyze account performance, sales data, and market trends to forecast revenue, maintain an accurate pipeline, and prepare business reviews for leadership.
• Develop selling strategies, train coworkers, and implement sales initiatives.
• Meet or exceed assigned revenue goals and sales quotas, account-retention and contract-renewal targets, and gross-margin and profitability targets.
• Work safely and address potential hazards or concerns.

Benefits

• 401(k)
• Competitive salaries
• Opportunities to move and grow within the organization
• Potential eligibility to participate in an incentive program