National Account Manager

Clorox•Boston, MA
•Remote

About The Position

The National Account Manager is a key Sales role serving as the primary Clorox interface and category expert for assigned customer(s). The role leads the development and execution of category and customer strategies, using customer knowledge, category expertise, business planning, and consultative selling to drive volume, net sales, AMPS, and profit objectives. The National Account Manager owns the business planning process for assigned categories and develops Joint Business Plans that deliver customer results within established trade budgets. The role partners closely with customer teams, category counterparts, and cross-functional resources to identify opportunities, support category growth, and remove barriers to execution. The role may also manage and influence broker relationships when appropriate. Responsibilities are distributed as follows: engaging people as business owners (20%); driving the business (30%); customer planning and development (30%); and building capability to drive growth and eliminate waste (20%).

Requirements

  • Typically requires 5–7+ years of CPG experience.
  • Clorox external Field Sales/Customer experience or equivalent experience.

Nice To Haves

  • Clorox internal Sales Planning experience.
  • Category expertise.
  • Strong customer knowledge.
  • Consultative/solution selling.
  • Customer business-planning process and tools, such as Siebel and forecasting.
  • Ability to leverage the Clorox matrix.
  • Broker management and influence, as appropriate.
  • Cross-functional knowledge and influence.
  • Leadership and influence.
  • People development.
  • Analytical and decision-making skills.
  • Interpersonal relationship management.
  • Communication.
  • Planning and organizing.
  • Adaptation and flexibility.
  • Motivation and commitment.
  • Demonstrates a GM/Enterprise mindset.
  • Ability to leverage and integrate resources (teamwork).

Responsibilities

  • Coach, develop, and motivate team members as appropriate, and develop individual capabilities to promote growth.
  • Lead execution of volume, net sales, AMPS, and profit objectives for assigned categories at the customer.
  • Understand and drive the business planning process for assigned categories at the customer.
  • Deliver Joint Business Plans for assigned categories that achieve results within the trade budget.
  • Facilitate connections among the customer team, cross-functional resources, and category counterparts.
  • Manage and influence broker relationships when appropriate.

Benefits

  • Comprehensive health plans.
  • 401(k) program with company match.
  • Flexible time-off benefits, including half-day summer Fridays depending on location.
  • Fertility and adoption benefits.
  • Participation in Clorox incentive plans, subject to applicable plan documents and policies.
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