Junior National Account Manager

Triple-S Steel • Houston, TX

3d

About The Position

The Junior National Account Manager supports the management and growth of key customer accounts through responsive service, order fulfillment coordination, and operational communication. Working closely with Sales Management, the role develops product knowledge, learns sales strategies, and helps build customer relationships while ensuring customer requirements are met accurately and efficiently.

The position assists with quoting, inventory management, order tracking, shipment coordination, issue resolution, and quality-related matters. It offers an opportunity to develop account management skills and gain exposure to customer relationship management, sales processes, and supply chain operations in a fast-paced environment.

Requirements

• Bachelor's degree from a four-year college or university.
• At least 1 year of experience in sales or assisting sales.
• At least 1 year of experience reading and understanding Mill Test reports and customer specifications.
• High-level communication skills.
• High-level computer and document-processing skills.
• Excellent critical-thinking ability.
• Ability to plan, prioritize, and multitask.

Responsibilities

• Respond to customer inquiries and quotes effectively and promptly.
• Work with Sales Management to learn about product lines, sales strategy, and cultivating customer relationships.
• Review customer specifications and select material that complies with the request, noting exceptions.
• Plan the sequence of shipments.
• Assist management and Quality Control with customer and material (Mill) nonconformances (NCRs).
• Monitor and maintain inventory levels.
• Track and troubleshoot orders.
• Add and review freight and rush charges.
• Correct discrepancies between purchase orders and customer invoices.
• Process and document returned material as required.
• Maintain records related to sales, orders, services, and other activities.
• Communicate daily with Operations regarding material and delivery requirements.
• Comply with HSE, QMS, and Corporate policies.
• Perform other duties as assigned by a Management/Supervisor.

Benefits

• Medical coverage
• Dental coverage
• Vision coverage
• 401(k) with company match
• Paid time off (PTO)
• Paid holidays
• Paid parental leave
• Tuition reimbursement
• Company-paid life and disability insurance
• HSA/FSA options
• Employee Assistance Program (EAP)
• Profit-sharing bonus eligibility

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level