Junior National Account Manager

Triple-S Steel • Houston, TX

4d

About The Position

The Junior National Account Manager supports the management and growth of key customer accounts by providing responsive customer service, coordinating order fulfillment, and maintaining strong operational communication. The role works closely with Sales Management to develop product knowledge, understand sales strategies, and build customer relationships while ensuring customer requirements are met accurately and efficiently. The position assists with quoting, inventory management, order tracking, shipment coordination, issue resolution, and quality-related matters to help deliver exceptional service and support business objectives.

This position offers an opportunity to develop account management skills while gaining exposure to customer relationship management, sales processes, and supply chain operations in a fast-paced environment.

Requirements

• Bachelor's degree (B.A.) from a four-year college or university.
• Minimum 1 year of experience in sales or assisting sales.
• Minimum 1 year of experience reading and understanding Mill Test reports and customer specifications.
• High-level communication skills.
• High-level computer and document-processing skills.
• Excellent critical-thinking ability.
• Ability to plan, prioritize, and multitask.

Responsibilities

• Respond to customer inquiries and quotes in an effective, timely manner.
• Work with Sales Management to learn about product lines, sales strategy, and cultivating customer relationships.
• Review customer specifications and select material that complies with requests, noting exceptions.
• Plan shipment sequences.
• Assist management and Quality Control with customer and material (Mill) nonconformances (NCRs).
• Monitor and maintain inventory levels.
• Track and troubleshoot orders.
• Add and review freight and rush charges.
• Correct discrepancies between purchase orders and customer invoices.
• Process and document returned material as required.
• Maintain records, including sales, orders, and services.
• Communicate daily with operations regarding material and delivery requirements.
• Comply with all HSE, QMS, and Corporate policies.
• Perform other duties as assigned by a manager or supervisor.

Benefits

• Medical, dental, and vision coverage.
• 401(k) with company match.
• Paid time off (PTO) and paid holidays.
• Paid parental leave.
• Tuition reimbursement.
• Company-paid life and disability insurance.
• HSA/FSA options and Employee Assistance Program (EAP).
• Profit-sharing bonus eligibility.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level