National Account Manager

Scepter•Chicago, IL

About The Position

The National Account Manager reports to the Sr. Director of Sales and focuses on identifying and creating opportunities with U.S. customers that carry the company’s products. The role is responsible for growing market share by developing existing accounts and securing new business, building long-term customer relationships, penetrating key accounts, and achieving profitable sales growth. The employee must live near a major airport; preferred locations include Columbus, Atlanta, Dallas, Charlotte, or Chicago. Travel may be up to 40%.

Requirements

  • Four-year college degree from an accredited institution.
  • Three to five years of strategic sales experience in a business-to-business sales environment.
  • Understanding of retailer-based portals.
  • Proven track record of growing customers through organic growth and new business.
  • Strong analytical and financial skills.
  • Exceptional oral and written communication skills.
  • Experience developing and closing new business opportunities using a hunter mentality.
  • Deep understanding of the retail landscape.
  • Ability to multitask, prioritize, and manage time efficiently.
  • Goal-oriented, organized, and able to work as a team player.
  • Ability to encourage, mentor, and lead team members.
  • Self-motivated and self-directed.
  • Excellent interpersonal relationship skills.
  • Intermediate computer skills and experience with CRM software and Microsoft Office, particularly strong Excel skills.
  • Strong negotiation skills and ability to follow through with customers.
  • Ability to analyze sales data and statistics and translate results into improved solutions.

Responsibilities

  • Deliver profitable volume growth.
  • Negotiate and administer customer pricing and contracts, using financial information to achieve optimal return on investment.
  • Champion the assigned channel or product line internally and encourage the team to focus on serving the customer.
  • Grow sales metrics, including revenue, margin, GMROI, and turns, while meeting or exceeding company budget expectations.
  • Find new sales opportunities with new customers, manage the review process, and use internal resources to develop high-quality presentations.
  • Identify creative approaches to increase sales and promotional opportunities.
  • Cultivate opportunities beyond core products with customers.
  • Work with the marketing team to develop products and merchandising vehicles while ensuring brand consistency.
  • Build strong business relationships at all levels of account management.
  • Develop extensive knowledge of the product categories being sold.
  • Participate actively in the company’s sales and operations planning processes.
  • Manage customer and selling expenses responsibly.
  • Maintain high customer satisfaction ratings.
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