Medical Receptionist Jobs

About The Position

Requirements

• Experience with Electronic Medical Records is essential
• High school degree or equivalent required

Nice To Haves

• Bilingual proficiency with English and Spanish is preferred
• Familiarity with the NextGen EMR is a plus
• Pediatric experience preferred

Responsibilities

• Performs duties to support the goals and objectives of Boston Children's Health Physicians in its efforts to provide quality service and patient satisfaction
• Demonstrate continuing education by completing all required annual trainings, as stated in the Training Curriculum, including but not limited to care coordination, population health management and self-management support techniques.
• Complete annual corporate compliance training
• Understand and effectively communicate HIPAA compliance, corporate compliance and client confidentiality
• Ensure and/or remain in compliance with local, state and federal regulation
• Verify all patient and family demographics
• Verify all insurance information
• Check the online pre-visit registration through the Phreesia program, adding and/or correcting any information in the patient database.
• Follow-up on any positive responses in the Coronavirus screening through Phreesia
• Phreesia should also be checked at the end of the day to prepare for the next day's visits. Incomplete registration and positive screenings should be dealt with at that time.
• Checking the online payment of balances and copayments, and assisting parents in making these payments at the time of the visit if not done prior to the visit
• Assisting new patients in completing the registration forms
• Updating all information in the patient's electronic record, including removing an Alerts that no longer apply
• Assist patients in obtaining access to the Patient Portal for each child in the family
• Manage referrals to specialists and insurance inquiries.
• Make appointments for future visits for patients as they exit.
• When necessary, assist in answering telephone calls, making and changing appointments

Benefits

• 401K
• 401k Matching
• Health Insurance
• Dental / Vision
• Paid Time off
• Life Insurance