Medical Office Manager Jobs

About The Position

Requirements

• Bachelor’s degree.
• At least two years of relevant program experience.
• At least one year of experience working directly with medically related pathway programs that involve outreach in rural areas.
• Experience working with school district personnel.
• Ability to lead multiple programs and projects, establish priorities, manage timelines, and evaluate results.
• Proficiency in database management, data quality practices, spreadsheet analysis, reporting tools, and common office productivity applications.
• Excellent written, verbal, presentation, and interpersonal communication skills.
• Ability to organize and support in-person and virtual programs, presentations, and events using appropriate technology.
• Strong analytical, organizational, problem-solving, and decision-making skills, including the ability to translate data into actionable recommendations.
• Commitment to responsive service, collaboration, and professional engagement with internal and external stakeholders.
• Ability to work reliably and meet program needs, including occasional evening or weekend events and travel within South Carolina as required.
• Ability to evaluate program trends and outcomes objectively, consistently, and with attention to data quality and appropriate interpretation.
• Initiative, creativity, and sound judgment in identifying needs and developing programs and partnerships.
• Demonstrated leadership and supervisory skills, including delegating work, coaching staff, monitoring performance, and promoting collaboration.
• Proficiency in Microsoft Excel, PowerPoint, Word, and related communication and data-management platforms.

Nice To Haves

• Experience providing programmatic oversight and direction to staff.
• Experience managing databases and analyzing program data.
• Experience developing partnerships.

Responsibilities

• Plan, implement, evaluate, and continuously improve pathway programs serving students from elementary school through post-baccalaureate education.
• Assess emerging needs and develop new programs supporting preparation for and access to careers in medicine.
• Serve as the primary College of Medicine Dean’s Office contact for school counselors, pre-health advisors, community partners, program participants, students, and faculty supporting pathway programs.
• Set program priorities, timelines, performance expectations, and quality standards for operations, events, communications, and program resources.
• Review program requirements, selection criteria, and participant materials annually.
• Develop and execute program calendars and activities, including information sessions, recurring programming, ceremonies, and training for student leaders.
• Lead key pathway program events and ensure appropriate staffing and operational support.
• Review materials distributed to participants and external partners for accuracy, consistency, and alignment with College of Medicine standards.
• Develop the communication plan and oversee participant communications, outreach materials, newsletters, announcements, and website content, coordinating updates with the Dean’s Office communication team.
• Connect participants with academic, career, admissions, and advising resources, and share relevant shadowing, volunteering, test-preparation, mentoring, enrichment, and scholarship opportunities.
• Prepare program-level and annual reports documenting participation, outcomes, progress toward goals, trends, and opportunities for improvement.
• Create and maintain a database of faculty, residents, students, alumni, and other volunteers interested in mentoring or supporting pathway participants.
• Maintain accurate longitudinal databases for prospective applicants, participants, and alumni, including demographics, participation, engagement, education, applications, and matriculation outcomes.
• Maintain required program records and submit accurate, timely end-of-program information to institutional and national databases, including AAMC systems as applicable.
• Develop and maintain a statewide database of elementary, middle, and high schools, focusing on under-resourced counties and communities with limited access to pathway opportunities.
• Create and manage a database of school counselors, admissions counselors, pre-health advisors, and community partners across South Carolina.
• Work with the admissions recruiter to maintain advisor and counselor contact lists and identify outreach priorities in under-resourced counties.
• Interpret and analyze program and outreach data; provide routine dashboards and reports, tables, visual summaries, and presentation materials.
• Collaborate with institutional leaders to evaluate program effectiveness, identify trends and gaps, assess engagement in under-resourced counties, and align activities with institutional priorities and enrollment goals.
• Develop and sustain partnerships with schools, colleges, universities, community organizations, and educational programs.
• Coordinate outreach, campus visits, and engagement strategies with the College of Medicine admissions recruiter.
• Maintain current knowledge of College of Medicine admissions criteria and provide prospective participants with accurate information about preparation, requirements, and resources.
• Coordinate faculty, students, alumni, and community speakers for programs addressing careers in medicine, health disparities, and physician workforce needs.
• Review program policies and procedures for compliance with applicable institutional, state, and federal requirements.
• Perform other duties as assigned by the Senior Associate Dean for Pathways, Senior Associate Dean for Engagement, and Associate Dean for Engagement.