UNIV - Pathway Program Manager - COM Dean's Office

Medical University of South Carolina•Charleston, SC
•$53,142 - $90,372

About The Position

The Pathway Program Manager provides strategic and operational leadership for the College of Medicine’s pathway program portfolio. The manager oversees existing programs and works with the Senior Associate Dean of Pathways, the Associate Dean for Engagement, and other team members to develop programs in response to identified needs. The role maintains and analyzes program databases and collaborates with the admissions recruiter to engage students and partners in under-resourced counties. The manager plans, implements, evaluates, and continually improves programs serving students from elementary school through post-baccalaureate education. The position coordinates program calendars, activities, communications, events, resources, and partnerships; connects participants with academic, career, admissions, and advising resources; and prepares program and annual reports. It also maintains longitudinal participant and alumni records, statewide school information, and community partner contacts, and uses data to assess program effectiveness and inform outreach and institutional priorities. The position works with schools, colleges, universities, community organizations, faculty, students, alumni, and admissions staff to recruit and support students from a broad range of backgrounds. Work includes occasional evening and weekend events and travel within South Carolina as required. The position requires a bachelor’s degree and relevant program experience, including a minimum of two years of relevant program experience. At least one year of experience directly with medically related pathway programs involving rural outreach and experience working with school district personnel are also specified in the minimum training and experience requirements.

Requirements

  • Bachelor’s degree.
  • At least two years of relevant program experience.
  • At least one year of experience working directly with medically related pathway programs that involve outreach in rural areas.
  • Experience working with school district personnel.
  • Ability to lead multiple programs and projects, establish priorities, manage timelines, and evaluate results.
  • Proficiency in database management, data quality practices, spreadsheet analysis, reporting tools, and common office productivity applications.
  • Excellent written, verbal, presentation, and interpersonal communication skills.
  • Ability to organize and support in-person and virtual programs, presentations, and events using appropriate technology.
  • Strong analytical, organizational, problem-solving, and decision-making skills, including the ability to translate data into actionable recommendations.
  • Commitment to responsive service, collaboration, and professional engagement with internal and external stakeholders.
  • Ability to work reliably and meet program needs, including occasional evening or weekend events and travel within South Carolina as required.
  • Ability to evaluate program trends and outcomes objectively, consistently, and with attention to data quality and appropriate interpretation.
  • Initiative, creativity, and sound judgment in identifying needs and developing programs and partnerships.
  • Demonstrated leadership and supervisory skills, including delegating work, coaching staff, monitoring performance, and promoting collaboration.
  • Proficiency in Microsoft Excel, PowerPoint, Word, and related communication and data-management platforms.

Nice To Haves

  • Experience providing programmatic oversight and direction to staff.
  • Experience managing databases and analyzing program data.
  • Experience developing partnerships.

Responsibilities

  • Plan, implement, evaluate, and continuously improve pathway programs serving students from elementary school through post-baccalaureate education.
  • Assess emerging needs and develop new programs supporting preparation for and access to careers in medicine.
  • Serve as the primary College of Medicine Dean’s Office contact for school counselors, pre-health advisors, community partners, program participants, students, and faculty supporting pathway programs.
  • Set program priorities, timelines, performance expectations, and quality standards for operations, events, communications, and program resources.
  • Review program requirements, selection criteria, and participant materials annually.
  • Develop and execute program calendars and activities, including information sessions, recurring programming, ceremonies, and training for student leaders.
  • Lead key pathway program events and ensure appropriate staffing and operational support.
  • Review materials distributed to participants and external partners for accuracy, consistency, and alignment with College of Medicine standards.
  • Develop the communication plan and oversee participant communications, outreach materials, newsletters, announcements, and website content, coordinating updates with the Dean’s Office communication team.
  • Connect participants with academic, career, admissions, and advising resources, and share relevant shadowing, volunteering, test-preparation, mentoring, enrichment, and scholarship opportunities.
  • Prepare program-level and annual reports documenting participation, outcomes, progress toward goals, trends, and opportunities for improvement.
  • Create and maintain a database of faculty, residents, students, alumni, and other volunteers interested in mentoring or supporting pathway participants.
  • Maintain accurate longitudinal databases for prospective applicants, participants, and alumni, including demographics, participation, engagement, education, applications, and matriculation outcomes.
  • Maintain required program records and submit accurate, timely end-of-program information to institutional and national databases, including AAMC systems as applicable.
  • Develop and maintain a statewide database of elementary, middle, and high schools, focusing on under-resourced counties and communities with limited access to pathway opportunities.
  • Create and manage a database of school counselors, admissions counselors, pre-health advisors, and community partners across South Carolina.
  • Work with the admissions recruiter to maintain advisor and counselor contact lists and identify outreach priorities in under-resourced counties.
  • Interpret and analyze program and outreach data; provide routine dashboards and reports, tables, visual summaries, and presentation materials.
  • Collaborate with institutional leaders to evaluate program effectiveness, identify trends and gaps, assess engagement in under-resourced counties, and align activities with institutional priorities and enrollment goals.
  • Develop and sustain partnerships with schools, colleges, universities, community organizations, and educational programs.
  • Coordinate outreach, campus visits, and engagement strategies with the College of Medicine admissions recruiter.
  • Maintain current knowledge of College of Medicine admissions criteria and provide prospective participants with accurate information about preparation, requirements, and resources.
  • Coordinate faculty, students, alumni, and community speakers for programs addressing careers in medicine, health disparities, and physician workforce needs.
  • Review program policies and procedures for compliance with applicable institutional, state, and federal requirements.
  • Perform other duties as assigned by the Senior Associate Dean for Pathways, Senior Associate Dean for Engagement, and Associate Dean for Engagement.
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