UNIV - Program Coordinator I - COM Dean's Office: CME

Medical University of South Carolina•Charleston, SC
•$46,206 - $78,540

About The Position

The Program Coordinator I serves as a liaison between MUSC College of Medicine departments, Regional Health Networks (RHNs), affiliated institutions, and external organizations to coordinate continuing medical education (CME) activities for university, statewide, regional, and national audiences. The position makes independent decisions in conference planning and development, develops and monitors budgets, and uses judgment to ensure compliance with Accreditation Council for Continuing Medical Education (ACCME) and MUSC policies. The coordinator supports regularly scheduled conferences and other CME activities by advising course directors on accreditation requirements and best practices, preparing and reviewing course materials, coordinating promotional efforts, and managing conference logistics. The role also works with CloudCME and MUSC OCIO to develop and maintain tools for documenting CME and continuing education credits, and completes educational grant and site-contract processes. Occasional weekend work is required, with the option of compensatory time or overtime.

Requirements

  • Bachelor's degree and at least one year of relevant program experience.
  • Experience as a meeting planner or medical education program coordinator, given the volume and complexity of the work.
  • Excellent organizational, verbal, written, and communication skills.
  • Ability to work independently and make decisions on behalf of program directors.
  • Professionalism, maturity, and diplomacy.
  • Knowledge of internet and other research methods for supporting needs assessments and CME activity planning and development.
  • Basic knowledge of Microsoft Office and audiovisual software and equipment, including PowerPoint, LCD projectors, and laptops.

Nice To Haves

  • Three to five years of continuing medical education experience.

Responsibilities

  • Build relationships with RHNs, serve as their central contact for CME needs, provide information about available CME resources, and conduct quarterly site visits and information sessions.
  • Ensure regularly scheduled conferences at RHN hospitals and affiliated institutions comply with ACCME and MUSC requirements; help develop credit-awarding processes, communicate policies, conduct compliance site visits, and record claimed continuing education credits.
  • Work with CloudCME and MUSC OCIO to develop and maintain tools and applications for documenting CME and CEU credits; develop and pilot-test documentation and research other web-based products to meet ACCME requirements.
  • Participate in initial course development and planning with activity directors and the Director of CME, advising on accreditation issues, best practices, available services, fees, course profiles, and additional credit requirements.
  • Prepare course materials for review and ensure needs assessments and educational objectives meet ACCME guidelines.
  • Develop and monitor budgets for proposed activities.
  • Develop, review, and approve promotional materials in accordance with ACCME and MUSC standards; set mailing timelines, recommend mailing strategies and lists, and coordinate printing and mailing.
  • Assist presenters in developing questions and format questions in the audience response system.
  • Coordinate onsite conference logistics, troubleshoot issues, support timely schedules and registration, distribute course materials, and assist faculty with audiovisual equipment and presentations.
  • Complete educational grant applications and supporting documentation, submit post-activity reconciliation reports when required, and negotiate and manage site contracts through the required MUSC approval processes.
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