UNIV - Pathway Program Manager - COM Dean's Office

Medical University of South Carolina•Charleston, SC

19h•$53,142 - $90,372

About The Position

The Pathway Program Manager provides strategic and operational leadership for the College of Medicine’s pathway program portfolio. The manager oversees existing programs and works with the Senior Associate Dean of Pathways, the Associate Dean for Engagement, and other team members to develop programs in response to identified needs. The role maintains and analyzes program databases and collaborates with the admissions recruiter to engage students and partners in under-resourced counties. The manager leads the planning, implementation, evaluation, and continuous improvement of pathway programs serving students from elementary school through post-baccalaureate education. The role provides program oversight, develops calendars and activities, coordinates events and communications, connects participants with academic and career resources, and prepares reports on participation and outcomes. It also manages longitudinal participant and community-partner databases, analyzes outreach and program data, and develops dashboards and presentations. The position builds and sustains partnerships with schools, colleges, universities, community organizations, and educational programs across South Carolina. It coordinates outreach with the College of Medicine admissions recruiter, provides accurate information about admissions preparation and resources, and coordinates faculty, student, alumni, and community speakers. The role reports to the Senior Associate Dean for Pathways, Senior Associate Dean for Engagement, and Associate Dean for Engagement for other assigned duties. Occasional evening and weekend events and travel within South Carolina may be required.

Requirements

Bachelor’s degree.
At least two years of relevant program experience, as specified in the additional job description.
At least one year of experience working directly with medically related pathway programs involving outreach in rural areas and working with school district personnel.
Relevant experience in student services, educational programs, pathway or pipeline initiatives, program management, or a related field.
Ability to lead multiple programs and projects, establish priorities, manage timelines, and evaluate results.
Proficiency with database management, data quality practices, spreadsheet analysis, reporting tools, and common office productivity applications.
Excellent written, verbal, presentation, and interpersonal communication skills for engaging students, families, educators, community partners, and institutional leaders.
Ability to organize and support in-person and virtual programs, presentations, and events using appropriate technology.
Strong analytical, organizational, problem-solving, and decision-making skills, including translating data into actionable recommendations.
Commitment to responsive service, collaboration, and professional engagement with internal and external stakeholders.
Ability to work reliably and meet program needs, including occasional evening or weekend events and travel within South Carolina, as required.
Ability to evaluate program trends and outcomes objectively and consistently, with attention to data quality and appropriate interpretation.
Initiative, creativity, and sound judgment in identifying needs and developing programs and partnerships.
Leadership and supervisory skills, including delegating work, coaching staff, monitoring performance, and promoting effective collaboration.
Proficiency in Microsoft Excel, PowerPoint, Word, and related communication and data-management platforms.
Ability to perform the stated physical functions, including frequent standing/upright, seated, walking/mobile, hand and arm use, repetitive motions, reaching, and fine motor work; occasional lifting, carrying, lowering, and pushing or pulling objects up to 15 pounds; and the stated visual and hearing capabilities.

Nice To Haves

Experience providing programmatic oversight and direction to staff.
Experience managing databases and analyzing program data.
Experience developing partnerships.

Responsibilities

Lead planning, implementation, evaluation, and continuous improvement of pathway programs for students from elementary school through post-baccalaureate education.
Assess emerging needs and develop programs supporting preparation for and access to careers in medicine.
Serve as the primary College of Medicine Dean’s Office contact for school counselors, college pre-health advisors, community partners, program participants, and supporting College of Medicine students and faculty.
Set program priorities, timelines, performance expectations, and quality standards for operations, events, communications, application materials, and other program resources.
Review program requirements, selection criteria, and participant materials annually.
Develop and execute program calendars and activities, including information sessions, regularly scheduled programming, ceremonies, and training for College of Medicine student leaders.
Lead key pathway program events on site and ensure appropriate staffing and operational support.
Review participant and partner materials for accuracy, consistency, and alignment with College of Medicine standards.
Develop the communications plan and coordinate with the Dean’s Office communication team to create and update materials, outreach, newsletters, and announcements.
Connect participants with academic, career, admissions, and advising resources, and share relevant shadowing, volunteer, test-preparation, mentoring, enrichment, and scholarship opportunities.
Prepare program-level and annual reports documenting participation, outcomes, progress toward goals, trends, and opportunities for improvement.
Create and maintain a database of MUSC faculty, residents, students, alumni, and other volunteers who may serve as mentors, speakers, or resources.
Oversee pathway program website content and coordinate updates.
Maintain accurate longitudinal databases for prospective applicants, current participants, and alumni, including demographics, participation, engagement, education, applications, and matriculation outcomes.
Maintain program records and submit accurate, timely end-of-program information to institutional and national databases, including AAMC systems as applicable.
Maintain a statewide database of elementary, middle, and high schools, with attention to under-resourced counties and communities with limited access to medical career pathways.
Create and manage databases of school counselors, admissions counselors, pre-health advisors, and community partners across South Carolina.
Collaborate with the admissions recruiter to maintain advisor and counselor contact lists and identify outreach priorities in under-resourced counties.
Analyze program and outreach data; produce routine dashboards, reports, tables, visual summaries, and presentations for internal and external audiences.
Work with institutional leaders to evaluate program effectiveness, identify trends and gaps, assess engagement in under-resourced counties, and align activities with institutional priorities and enrollment goals.
Develop and sustain partnerships with schools, colleges, universities, community organizations, and educational programs to recruit and support students from a broad range of backgrounds.
Coordinate outreach, campus visits, engagement strategies, and faculty, student, alumni, and community speakers with the College of Medicine admissions recruiter and other partners.
Maintain current knowledge of College of Medicine admissions criteria and provide prospective participants accurate information about preparation, admissions requirements, and available resources.
Review program policies and procedures for compliance with applicable institutional, state, and federal requirements.
Perform other duties as assigned by the Senior Associate Dean for Pathways, Senior Associate Dean for Engagement, and Associate Dean for Engagement.