UNIV - Program Coordinator I - COM Dean's Office: CME

Medical University of South Carolina•Charleston, SC
•$46,206 - $78,540

About The Position

The Program Coordinator I acts as a liaison between MUSC College of Medicine departments and outside institutions to coordinate continuing medical education (CME) activities for university, statewide, regional, and national audiences. The role makes independent planning decisions, develops and monitors activity budgets, and uses discretionary judgment to ensure compliance with Accreditation Council for Continuing Medical Education (ACCME) guidelines and policies. CME credit provided by the MUSC Office of CME supports the continuing licensure needs of physicians. The coordinator builds relationships with Regional Health Networks (RHNs) and affiliates, serves as their primary contact for CME needs, shares available resources, and conducts quarterly onsite visits. The role supports compliance for regularly scheduled conferences, develops processes for awarding AMA PRA Category 1 Credit™, records claimed credits, and works with CloudCME and MUSC OCIO to develop and maintain credit-documentation tools and applications. The position participates in course development and planning with activity directors and the Director of CME, advising on accreditation requirements, available services, educational objectives, needs assessments, and logistics. It prepares course materials, budgets, and promotional materials; coordinates mailing and audience-response questions; and provides onsite support for live conferences, including registration, schedules, troubleshooting, and audiovisual needs. The coordinator also prepares educational grant applications and supporting documents, submits post-activity reconciliation reports when required, and negotiates and manages meeting-site contracts through the appropriate MUSC approval process. Occasional weekend work is required, with the option of compensatory time or overtime.

Requirements

  • Bachelor's degree and at least one year of relevant program experience.
  • Experience as a meeting planner or medical education program coordinator, due to the volume and complexity of the work.
  • Excellent organizational, verbal, written, and communication skills.
  • Ability to work independently and make decisions on behalf of program directors.
  • Maturity, diplomacy, and professionalism.
  • Knowledge of internet and other research methods to assist course directors with CME needs assessments and activity planning.
  • Basic knowledge of Microsoft Office, audiovisual software such as PowerPoint, and equipment such as LCD projectors and laptops.

Nice To Haves

  • Three to five years of experience in continuing medical education.

Responsibilities

  • Build relationships with Regional Health Networks (RHNs), serve as the central contact for their CME needs, provide available CME resources, and conduct quarterly onsite visits to understand their needs.
  • Ensure regularly scheduled conferences at RHNs and affiliated institutions comply with ACCME and MUSC requirements and policies; help develop processes for awarding AMA PRA Category 1 Credit™.
  • Correspond with RHN and affiliate faculty and coordinators about policies and procedures, visit conference sites to verify compliance, and record continuing education credits claimed by healthcare professionals.
  • Work with CloudCME and MUSC OCIO to develop tools and maintain applications for documenting CME and CEU credits; research other products and develop web-based tools to meet ACCME requirements.
  • Participate in course development and planning with activity directors and the Director of CME, advising on accreditation requirements, best practices, services, logistics, and additional credit requirements.
  • Prepare course materials for review, ensuring needs assessments and educational objectives meet ACCME guidelines.
  • Develop budgets for proposed activities and monitor them.
  • Develop, review, and approve promotional materials according to ACCME and MUSC Office of CME standards; determine mailing timelines and strategies, select mailing lists, and coordinate printing and mailing.
  • Assist presenters in developing questions and format questions for the audience response system.
  • Coordinate live conference logistics, troubleshoot issues, help keep activities on schedule, support registration and course-material distribution, and assist faculty with audiovisual needs.
  • Complete educational grant applications and supporting documentation, and submit post-activity reconciliation reports when required.
  • Negotiate and manage meeting-site contracts, following MUSC General Counsel and Procurement approval processes.
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