CET Dean's Office Administrative/Program Support Coordinator II

Rochester Institute of Technology•Rochester, NY

5d•$18 - $25•Hybrid

About The Position

The Administrative/Program Support Coordinator II provides administrative and operational support to the CET Student Services team, including Academic Advisors and the Student Engagement Assistant Director. The coordinator serves as a primary point of contact for students, visitors, and campus partners, and supports the efficient operation of the office through scheduling, communications, recordkeeping, purchasing, and facilities coordination. The position coordinates student employee processes, including hiring, training, scheduling, and payroll, and supports administrative and financial processes such as procurement card documentation, expense reporting, purchasing, and budget tracking. It also assists with college-wide student engagement initiatives and events, including New Student Orientation, Commencement-related events, prospective student events, and programs that foster student connection and belonging. The coordinator provides administrative support for the CET Awards and Academic Integrity Committee, including scheduling meetings, organizing scholarship materials, promoting scholarship opportunities, and completing paperwork to facilitate award distribution. The role also supports additional college and departmental initiatives, projects, and activities as needed. This is a hybrid, non-exempt position. Candidates must be eligible to work in the United States; an application requires a cover letter and a curriculum vitae or resume. The hiring process may require a criminal background check and/or motor vehicle records check.

Requirements

Associate's degree in a related field, or an equivalent combination of experience and education.
Three years of relevant experience, or an equivalent combination of experience and education.
Knowledge of administrative processes, including supply ordering, inventory tracking, and facilities management.
Knowledge of human resources practices, including onboarding, payroll processing, and employee records management.
Scheduling, organization, and coordination skills for meetings, appointments, and events involving multiple stakeholders.
Ability to handle invoices, purchase orders, and expense reports accurately and with attention to detail.
Clear and professional communication with internal and external stakeholders, including responding to inquiries and providing assistance.
Ability to handle confidential information discreetly and comply with organizational and legal privacy standards.
Eligibility to work in the United States.

Responsibilities

Coordinate day-to-day office operations and administrative functions with other departments.
Manage front desk activities, greet visitors, answer phones, respond to inquiries, and provide customer support as the first point of contact for the assigned area.
Maintain calendars and schedule appointments, interviews, travel, and events; assist with preparing or turning over meeting and work spaces.
Prepare and distribute emails, memos, reports, and other communications to internal and external stakeholders.
Organize and secure documents, files, and records; maintain databases, collect data, and assist with data analysis as needed.
Manage office supply inventory and coordinate purchasing and facilities requests to support office operations.
Coordinate student employee and HR-related processes, including hiring, onboarding, training, scheduling, payroll, and employee records.
Process expense reports and payments, prepare invoices, support purchasing and procurement card processes, and assist with budget tracking and financial recordkeeping.
Coordinate logistics for meetings, conferences, events, and departmental activities.
Prepare and organize accurate, timely documents, presentations, and reports.
Support student engagement initiatives, including New Student Orientation, Commencement-related events, prospective student events, and programs that foster student connection and belonging.
Provide administrative coordination for the CET Awards and Academic Integrity Committee, including meeting scheduling, scholarship materials, scholarship promotion, and award-related paperwork.
Support additional college and departmental initiatives, projects, and activities as needed.
Perform other duties as assigned.