CET Dean's Office Administrative/Program Support Coordinator II

Rochester Institute of Technology•Rochester, NY

4d•Hybrid

About The Position

The Administrative/Program Support Coordinator II provides administrative and operational support to the Student Services team, including Academic Advisors and the Student Engagement Assistant Director. The coordinator serves as a primary point of contact for students, visitors, and campus partners, and supports the efficient operation of the office through scheduling, communications, records management, purchasing, and facilities coordination. The position coordinates student employee hiring, onboarding, training, scheduling, and payroll, and supports administrative and financial processes such as procurement card documentation, expense reporting, and budget tracking. It also assists with college-wide student engagement initiatives and events, including New Student Orientation, Commencement-related events, prospective student events, and programs that foster student connection and belonging. The coordinator provides administrative support for the CET Awards and Academic Integrity Committee, including meeting scheduling, scholarship-material organization, promotion of scholarship opportunities, and paperwork needed to communicate with campus partners about award disbursement. Additional college and departmental initiatives and activities may also be supported as needed.

Requirements

Associate's degree in a related field, or an equivalent combination of education and experience.
Three years of relevant experience, or an equivalent combination of experience and education.
Knowledge of administrative processes, including supply ordering, inventory tracking, and facilities management.
Knowledge of human resources practices, including onboarding, payroll processing, and employee records management.
Skill in scheduling, organizing, and coordinating meetings, appointments, and events for multiple stakeholders.
Skill in handling and processing invoices, purchase orders, and expense reports with attention to detail and accuracy.
Ability to communicate clearly and professionally with internal and external stakeholders, address inquiries, and provide assistance.
Ability to handle confidential information with discretion and comply with organizational and legal privacy standards.
Must be eligible to work in the United States.

Responsibilities

Coordinate daily office operations and assist with administrative functions in collaboration with other departments.
Greet visitors, answer phones, provide customer support, and serve as the first point of contact for the assigned area.
Manage calendars and coordinate appointments, interviews, travel, and events.
Assist with preparing and turning over meeting, work, and desk spaces.
Prepare and distribute emails, memos, reports, and other communications to internal and external stakeholders.
Organize documents, files, and records; maintain filing systems and secure sensitive and confidential records.
Collect data, maintain database records, and assist with data analysis as needed.
Manage office supplies, track inventory, and coordinate purchasing and facilities requests.
Assist with employee hiring, onboarding, training, scheduling, employee records, and payroll processing in accordance with institutional policies.
Process expense reports and payments; create invoices; monitor budgets; support purchasing and procurement card processes; and maintain financial records in accordance with departmental guidelines.
Coordinate logistical support and event planning for meetings, conferences, and departmental activities, including student engagement events.
Prepare and organize accurate, timely documents, presentations, and reports.
Support New Student Orientation, Commencement-related events, prospective student events, and programs that foster student connection and belonging.
Provide administrative coordination for the CET Awards and Academic Integrity Committee, including scheduling meetings, organizing scholarship materials, promoting scholarship opportunities, and preparing paperwork for campus partners to dispense awards.
Support college and departmental initiatives, projects, and activities as needed.
Perform other duties as assigned.