Physician Office Manager

Mount Sinai Medical Center•Miami Beach, FL

About The Position

The Physician Office Manager oversees the daily operations of an employed physician practice, ensuring accurate and complete staffing, productivity, billing, and other core functions. The role reviews operational and financial reports, provides monthly summaries to practice leadership, supports staff and front-office operations, monitors timekeeping and cash controls, and works with the Central Business Office (CBO) to address coding, compliance, denials, and accounts receivable. The manager also monitors compliance, evaluates employee performance, ensures Joint Commission compliance, resolves client concerns, and recommends process improvements.

Requirements

Bachelor’s degree or comparable experience.
Three years of lead experience.
Working knowledge of physician billing and managed care.
Four years of physician practice experience preferred.

Nice To Haves

Four years of physician practice experience.

Responsibilities

Oversee daily operations of the employed physician practice, including staffing, productivity, billing, and other core functions.
Review end-of-month reports, including denial, billing and collection, financial, and trending reports; present issues and suggestions to the Practice Administrator and Director.
Provide monthly summaries of practice operations to the Practice Administrator and Director for monthly operating review meetings with physicians.
Conduct monthly staff meetings to communicate changes to office policies, procedures, and administrative directives.
Maintain a working understanding of scheduling, front desk, insurance verification, and billing/batch functions, and cover these positions as needed.
Monitor Kronos to minimize overtime and ensure required prior approvals are obtained.
Attend monthly Office Coordinator meetings.
Review weekly practice operations with the Practice Administrator and/or Director to ensure appointment schedules and demographics are complete and accurate.
Monitor batches for completeness and timely submission for billing.
Communicate practice issues and concerns to the administrative team daily, develop action plans, and recommend process improvements to the Practice Administrator.
Monitor and report compliance concerns involving employed physicians and/or staff to the Practice Administrator or Director.
Complete employee performance evaluations accurately and on time.
Monitor practice cash controls, including petty cash, receipts, and collections, for compliance with practice policy.
Review weekly deposits and identify trends in delays in daily deposits to the Cashiers Department.
Resolve client problems and concerns in a timely manner.
Work with the CBO to address trends and issues related to coding, compliance, denials, and accounts receivable.
Ensure Joint Commission compliance in the practices.
Perform other departmental-specific responsibilities as needed.