Medical Office Manager

Mercer University•Hamilton, GA

2d•Onsite

About The Position

Mercer Medicine is seeking a Medical Office Manager for its Hamilton (Harris County) Rural Clinic in Hamilton, Georgia. The position supervises clinic support staff and oversees the physician practice’s day-to-day operations. It serves as a liaison among physicians, staff, and upper management, keeping management informed of pertinent information. The role supports consistent workflows and uninterrupted service, and may provide direct support and assist with patient care while handling phone calls and operational duties. The successful candidate will promote teamwork and cohesion among staff. Healthcare system operations knowledge is preferred, and medical coding and billing knowledge is a plus. This is an in-person position with 40 scheduled hours per week.

Requirements

High school diploma or GED.
One year of healthcare office experience.
Hands-on computer knowledge of electronic medical records.
Two years of supervisory experience in a medical setting or another professional field.
Ability to perform Basic Life Support and CPR, and respond to a patient in cardio/pulmonary arrest.
Basic computer skills and the ability to complete medical charting, including ICD and CPT coding.
Ability to work both as a team member and autonomously.
Initiative, flexibility with varying job requirements, a positive attitude, and willingness to learn and perform new tasks.
Management and customer service skills, with a professional but friendly disposition.
Ability to maintain composure in difficult situations.

Nice To Haves

Knowledge of healthcare system operations.
Knowledge of medical coding and billing.
Active and current CPR certification.
Certification or licensure in a healthcare-related field, such as Nursing, LPN, CMA, Echocardiography, or Radiologic Technology, with a current Georgia license or eligibility for Georgia licensure.

Responsibilities

Supervise clinic support staff.
Oversee the day-to-day operations of the physician practice.
Act as a liaison between physicians, staff, and upper management, and keep upper management informed of pertinent information.
Help ensure steady workflows and uninterrupted service in the medical facility.
Provide direct support and assist with patient care.
Handle multiple phone calls while managing day-to-day operations.
Promote teamwork and cohesion among staff members.