Medical Office Manager

Prism Vision Group • Columbia, MD

4d • Onsite

About The Position

The Office Manager provides leadership and oversight for all office operations, including staff management, workflow coordination, and policy compliance. Using a strong understanding of clinical and administrative functions, this position supports efficient business operations, strong team performance, and high-quality patient services. The role is based at Retina Group of Washington, a PRISM Vision Group partner practice, in Columbia, Maryland, and requires travel between offices according to office and location needs.

The Office Manager manages daily practice operations and policies, office financials and resources, staffing and employee development, patient account organization, and compliance with applicable regulations. The position works regularly with staff, physicians, patients, and other stakeholders, and keeps abreast of industry best practices through continued education.

This is a full-time, exempt position with scheduled hours of 7:30 a.m. to 5 p.m., Monday through Friday. The listed annual compensation range is $55,431.64–$115,127.25, dependent on experience.

Requirements

• High school graduate or GED.
• Healthcare office experience required.
• Experience supporting compliance with organizational policies, procedures, and systems.
• Advanced knowledge of HIPAA guidelines, practices, and procedures.
• Knowledge of medical practices, terminology, and reimbursement policies.
• Solid computer skills, including Microsoft Word, Excel, and PowerPoint.
• Outstanding written and oral communication skills, including the ability to communicate clear expectations.
• Strong organizational and time-management skills, including the ability to prioritize and delegate responsibilities.
• Ability to evaluate the effectiveness of existing methods and procedures.
• Skill in operating office equipment and computer programs.
• Ability to mentor and support staff members’ professional development.
• Commitment to fostering collaboration, inclusion, and diversity.
• Ability to thrive in a fast-paced, dynamic organization.

Nice To Haves

• Bachelor of Arts or Bachelor of Science degree preferred.
• Three or more years of experience in a management role preferred.

Responsibilities

• Manage day-to-day practice operations and administer policies and procedures.
• Oversee office financials and promote efficient use of office resources and budget; dispense and reconcile petty cash.
• Oversee staff scheduling and time and attendance, including vacations and sick or personal time.
• Assess staffing requirements and interview, hire, and train employees as needed.
• Ensure staff understand job requirements and expectations, and the safe and proper use of facilities and equipment.
• Conduct annual employee performance reviews and provide ongoing coaching and mentorship.
• Facilitate regular departmental and office staff meetings.
• Promote professionalism and superior customer service at all staff levels, and regularly develop process improvements.
• Manage accurate filing and organization of patient accounts and demographics.
• Ensure compliance with federal, state, and local regulations, including HIPAA and OSHA.
• Interface regularly with staff, physicians, patients, and other stakeholders.
• Keep abreast of industry best practices and pursue continued education.
• Perform other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED