Leasing Consultant Jobs

About The Position

Requirements

• Minimum 2 years in a customer service, sales-related role
• Professional and service-oriented approach to daily duties
• Ability to multi-task and work well under pressure
• Strong sales and closing related skills
• Computer experience with Microsoft Office, specifically Word and Excel
• Desire to work with people and the ability to remain customer focused in a fast paced and constantly changing environment
• Adaptable, organized and flexible - the ability to handle different problems as they occur

Nice To Haves

• Yardi experience preferred

Responsibilities

• Respond to all leasing inquiries in a timely and professional manner via email, telephone, and walk-in traffic, ensuring a high level of customer service and engagement
• Conduct comprehensive community and suite tours, effectively showcasing property features, amenities, and available units to prospective residents
• Responsible for using and uploading Matterport footage
• Manage the full leasing process, including application intake, documentation, reference and credit checks, and ongoing follow-up to convert prospects into residents
• Prepare and execute all required leasing paperwork accurately, ensuring compliance with company policies and applicable regulations
• Coordinate closely with site teams to deliver a seamless and positive move-in experience for all new residents
• Collaborate with property management and site staff to complete turnover and pre-move-in inspections, ensuring suites are fully prepared and meet quality standards prior to occupancy
• Collaborate with property management and site staff on move-outs
• Track, maintain, and update leasing activity records, and prepare regular leasing and performance reports as required by management
• Conduct ongoing market research and competitive analysis to stay informed on industry trends, pricing strategies, and competitor offerings
• Provide recommendations to management on pricing, promotions, and marketing strategies based on market insights
• Maintain the presentation and cleanliness of the leasing office, model suites (where applicable), and common areas to ensure a welcoming environment for prospects and residents
• Build and maintain strong relationships with prospective and current residents to support leasing goals and resident retention
• Assist with lease renewals and resident retention initiatives by proactively engaging with current residents and addressing concerns