Leasing Consultant

Atlantic Pacific Companies•Houston, TX

19d

About The Position

Atlantic Pacific Companies is seeking an experienced Leasing Consultant for two affordable housing communities, The Arbor at Wayforest and The Residences at Arbor Oaks, totaling 156 units in Houston, Texas. The Leasing Consultant leases apartments, assists prospective and current residents, and supports community operations. The role includes explaining application and move-in processes, administering leases and fees in accordance with HUD and LIHTC regulations, responding to resident needs, and assisting with office and maintenance follow-up. Weekend office coverage may be needed.

Requirements

High school diploma and one to two years of related experience and/or training in residential services, customer service, or sales, or an equivalent combination of education and experience.
One year of LIHTC or affordable housing experience.
Experience with marketing, sales, and customer service.
Experience with Onsite or Yardi (CRM, Voyager, P2P) is required.
Proficiency with computer software, including Microsoft Office (Excel, Word, and Outlook).

Nice To Haves

Experience with Bluemoon and Yieldstart is preferred.

Responsibilities

Answer telephone inquiries and provide leasing information, schedule property tours, take maintenance requests, and assist residents with needs.
Welcome and show prospective residents the property and explain the application process.
Prepare move-in packets after applications are approved.
Review and explain move-in information, including gate cards, gate codes, leases, community policies, and move-in inventories, in accordance with HUD and LIHTC programs.
Walk through the unit with residents at move-in, complete the move-in inventory sheet, and obtain the resident’s signature before releasing keys.
Assist with resident service requests and concerns as needed.
Prepare and deliver community and resident letters with manager approval.
Screen applications, review and sign lease agreements, and ensure fees and rents are collected accurately and on time in accordance with HUD and LIHTC regulations.
Help keep the office neat and clean.
Follow up on work orders.
Cover the leasing office during weekend shifts as needed.