Leasing Consultant

CLK Multifamily Management • Pensacola, FL

19d • Onsite

About The Position

The Leasing Consultant is the first point of contact for prospective residents and supports them throughout the leasing process, from property tours and questions to lease execution and move-in. The role works with an on-site team, handles resident needs, supports retention and community events, and earns commission on leases closed. This on-site position offers opportunities to grow into Assistant Manager and Property Manager roles.

Requirements

• At least 1 year of experience in leasing, sales, hospitality, retail, or customer service; leasing experience is preferred.
• Strong communication and follow-up skills.
• Comfort with computers.
• Organized and able to manage multiple leads and tasks at once.
• Available to work weekends and a flexible schedule.
• Valid driver's license, required to operate the property golf cart.
• Pre-employment drug test and background screening.

Nice To Haves

• Experience with Yardi, Entrata, RealPage/OneSite, or similar property management software.
• Bilingual ability; it may be required at certain locations, and candidates will be asked whether it is needed for the position.

Responsibilities

• Greet and assist prospective residents and current residents who visit the leasing office.
• Schedule and lead property and model tours.
• Respond promptly to leads by phone, email, text, and walk-in, and follow up to close leases.
• Explain availability, pricing, lease terms, and community policies.
• Process rental applications, including background checks, income verification, and rental history.
• Prepare lease agreements and renewals in accordance with state law and company policy.
• Close leases and schedule move-ins, including walking units with new residents and completing move-in inspections.
• Maintain complete and accurate resident files and up-to-date lead and resident records in property management software.
• Answer resident calls and assist with maintenance requests, the online payment portal, and account questions.
• Accept and post rent payments and send late and delinquency notices.
• Inspect market-ready units and report service needs to maintenance.
• Support lease renewals and resident retention.
• Assist with marketing, social media, and community outreach.
• Plan and help host resident events.
• Keep the leasing office, models, and tour path clean and welcoming.
• Help maintain the property, including keeping the grounds clean and presentable.

Benefits

• Competitive hourly pay plus leasing commission.
• Employee rent discount.
• Opportunities to grow into Assistant Manager and Property Manager roles.
• Medical and dental insurance.
• 401(k) retirement plan.
• Paid time off and holiday pay.
• Company-paid life insurance and long-term disability.
• Optional short-term disability and supplemental life insurance.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed