About The Position

The Leasing Consultant is Camden’s first impression to potential and current residents. The role focuses on resident satisfaction while meeting leasing, retention, and occupancy goals. The consultant uses strong communication and customer-service skills, creative problem-solving, and relationship-building to understand and anticipate customer needs and create exceptional experiences. The position manages the leasing process from tour through move-in, supports renewals and resident relations, and helps promote the community through marketing and social media. It requires accurate handling of lease documents and resident records, knowledge of the community and its competitors, and collaboration with the team on resident events. The role is intermittently sedentary but requires daily mobility to tour, show, and inspect apartments. It is based in a typical office setting with regular outdoor exposure while touring the community, and may involve travel, long hours, and varied schedules. Camden may change or add responsibilities to meet business needs. Employees must be able to perform the essential functions, with or without reasonable accommodations.

Requirements

  • One year of experience in sales, hospitality, and/or customer service.
  • Meet or exceed sales and customer-service goals.
  • Work a varied schedule, including weekends and holidays as required.
  • Proficiency in Microsoft Office Suite, including Word, Excel, and Outlook.
  • Strong written and verbal communication skills.
  • Ability to tour, show, and inspect apartments, including climbing stairs.
  • Ability to handle stressful, urgent, novel, and diverse work situations.
  • Attendance and punctuality are essential.
  • Must be able to perform the essential functions of the position, with or without reasonable accommodations.

Nice To Haves

  • Bachelor’s degree preferred.
  • Leasing and/or property management experience preferred.
  • Knowledge of OneSite and Yield Star preferred.
  • Bilingual Spanish is a plus.

Responsibilities

  • Manage leasing from tour to move-in, including closing the sale, completing lease documents, and inspecting units.
  • Show how community features meet prospective residents’ needs.
  • Support a smooth renewal process for existing residents.
  • Use creative marketing and social media strategies to increase property traffic.
  • Follow up with prospective and current residents to support occupancy and retention goals.
  • Use problem-solving skills and sound judgment to address unpredictable situations.
  • Maintain accurate, in-depth knowledge of the community and competitors.
  • Promote positive resident relations by responding courteously and promptly to resident needs and concerns.
  • Prepare lease documents, resident files, applications for approval, and related bookkeeping accurately and attentively.
  • Collaborate with team members to plan and organize resident events.
  • Assist with other projects and activities as needed.
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