Leasing Consultant | Camden Lakeway

Camden•Littleton, CO

About The Position

Leasing Consultants are Camden’s first point of contact for potential and current residents. The role focuses on resident satisfaction while meeting leasing, retention, and occupancy goals. Consultants use strong communication and customer-service skills to understand and anticipate customer needs, build lasting relationships, and create exceptional experiences. The position manages the leasing process from tours through move-in, supports renewals and resident relations, and uses marketing and follow-up strategies to increase traffic and support occupancy and retention. It also involves preparing lease documents and resident files, maintaining knowledge of the community and competitors, organizing resident events with colleagues, and assisting with other projects as needed. The work is intermittently sedentary but requires daily mobility, including climbing stairs and touring, showing, and inspecting apartments. It is based in a typical office setting with regular outdoor exposure during community tours. The position may involve periodic automobile travel and may require airline travel, out-of-town trips, or overnight stays. Regular long hours and irregular schedules, including weekends, may be required. The pay range is $20–$21 per hour. Non-manager compensation may also include leasing incentives and a discretionary annual bonus; non-exempt employees are eligible for overtime. Camden offers paid time off, medical, dental, and vision insurance, a 401(k), and an employee share purchase plan, with benefit eligibility varying by employment status.

Requirements

At least one year of experience in sales, hospitality, and/or customer service.
Meet or exceed sales and customer-service goals.
Work a varied schedule, including weekends and holidays as required.
Proficiency in Microsoft Office Suite, including Word, Excel, and Outlook.
Strong written and verbal communication skills.
Handle stressful, urgent, novel, and diverse work situations on a daily basis.
Periodic automobile travel for work-related activities; airline travel, out-of-town travel, and/or overnight trips may also be required.
Regular long hours and irregular schedules, including weekends, may be required.
Attendance and punctuality are essential.
Ability to perform the essential functions, with or without reasonable accommodations.

Nice To Haves

Bachelor’s degree preferred.
Leasing and/or property management experience preferred.
Knowledge of OneSite and Yield Star preferred.
Bilingual Spanish is a plus.

Responsibilities

Manage the leasing process from tour through move-in, including closing the sale, completing lease documents, and inspecting units.
Show how community features meet customers’ needs.
Support a smooth renewal process for existing residents.
Use and establish creative marketing and social media strategies to increase property traffic.
Follow up with potential and current residents to support occupancy and retention goals.
Use problem-solving skills and sound judgment to handle unpredictable situations.
Maintain accurate, detailed knowledge of the community and competitors to inform prospective residents.
Promote positive resident relations by responding courteously and promptly to residents’ needs and concerns.
Prepare lease documents, resident files, applications for approval, and related bookkeeping tasks with attention to detail.
Collaborate with team members to plan and organize resident events.
Assist with other projects and activities as needed.