Leasing Consultant | Camden Lakeway

Camden•Lakewood, CO

9d•$20 - $21

About The Position

The Leasing Consultant is Camden’s first impression to potential and current residents. The role focuses on resident satisfaction while meeting leasing, retention, and occupancy goals. Leasing Consultants use strong communication and customer-service skills to understand and anticipate customer needs, build lasting relationships, and create exceptional experiences. The position manages the leasing process from tours through move-in, including closing sales, preparing lease documents, and inspecting units. It also supports renewals, marketing and social media efforts, resident follow-up, positive resident relations, accurate recordkeeping, and resident events. The role works in a typical office setting with regular outdoor exposure while touring the community, requires mobility to show and inspect apartments, and may involve travel and irregular or long schedules. The posted hourly pay range is $20 to $21. Other compensation may include leasing incentives, a discretionary annual bonus, and overtime eligibility for non-exempt employees. Camden offers paid time off, medical, dental, and vision insurance, a 401(k), and an employee share purchase plan; benefit eligibility varies by employment status.

Requirements

At least one year of experience in sales, hospitality, and/or customer service.
Meet or exceed sales and customer service goals.
Work a varied schedule, including weekends and holidays as required.
Proficiency in Microsoft Office Suite, including Word, Excel, and Outlook.
Strong written and verbal communication skills.
Ability to perform the essential functions, with or without reasonable accommodations.
Attendance and punctuality are essential.
The position requires periodic automobile travel for work-related activities and may require airline travel, out-of-town trips, and/or overnight trips.

Nice To Haves

Bachelor’s degree preferred.
Leasing and/or property management experience preferred.
Knowledge of OneSite and Yield Star preferred.
Bilingual Spanish is a plus.

Responsibilities

Manage the leasing process from tour to move-in, including closing sales, completing lease documents, and inspecting units.
Show how community features meet customer needs.
Support a smooth renewal process for existing residents.
Use creative marketing and social media strategies to increase property traffic.
Follow up with potential and current residents to support occupancy and retention goals.
Use problem-solving skills and sound judgment to address unpredictable situations.
Maintain detailed knowledge of the community and competitors to inform prospective residents.
Promote positive resident relations by responding courteously and promptly to residents’ needs and concerns.
Prepare lease documents, resident files, applications for approval, and related bookkeeping tasks accurately.
Collaborate with team members to plan and organize resident events.
Assist with other projects and activities as needed.