Leasing Consultant | Camden Bay

Camden•Town "n" Country, FL

About The Position

Camden Leasing Consultants are the first impression for potential and current residents. The role focuses on resident satisfaction while meeting leasing, retention, and occupancy goals for the community. Consultants provide customer service, understand and anticipate customer needs, communicate effectively, and build lasting relationships. They manage the leasing process through move-in, support renewals and resident relations, and contribute to marketing and community events. The position works in a typical office setting with regular exposure to outdoor conditions while touring the community. It includes periodic work-related travel and may involve airline travel, out-of-town, or overnight trips. The role may require long hours and varied schedules, including weekends and holidays.

Requirements

One year of experience in sales, hospitality, and/or customer service.
Meet or exceed sales and customer service goals.
Work a varied schedule, including weekends and holidays as required.
Proficiency in Microsoft Office Suite, including Word, Excel, and Outlook.
Strong written and verbal communication skills.
Ability to perform the essential functions of the position, with or without reasonable accommodations.
Attendance and punctuality are essential.

Nice To Haves

Bachelor’s degree preferred.
Leasing and/or property management experience preferred.
Knowledge of OneSite and Yield Star preferred.
Bilingual in Spanish is a plus.

Responsibilities

Manage the leasing process from tour to move-in, including closing the sale, completing lease documents, and inspecting units.
Showcase community features in relation to customer needs.
Support a smooth renewal process for existing residents.
Use and establish creative marketing and social media strategies to increase property traffic.
Follow up with potential and current residents to support occupancy and retention goals.
Use problem-solving skills and sound judgment to handle unpredictable situations.
Maintain accurate, in-depth knowledge of the community and competitors.
Promote positive resident relations by responding courteously and promptly to resident needs and concerns.
Prepare lease documents, resident files, applications for approval, and related bookkeeping tasks with attention to detail.
Collaborate with team members to plan and organize resident events.
Assist with other projects and activities as needed.