Leasing Consultant - Shores at Palmetto Bay

RangeWater • Palmetto Bay, FL

1d

About The Position

The Leasing Consultant executes the property's marketing, leasing, and renewal strategies to achieve occupancy, revenue, and resident retention goals. The role performs activities related to leasing to new residents, providing resident satisfaction throughout the lease term, and securing lease renewals.

The position conducts in-person sales and leasing activities, including greeting and qualifying prospects, property tours, application processing and screening, preparing lease and move-in documents, and helping ensure smooth move-ins and lease signings. It also supports marketing and resident outreach, monitors market and competitor conditions, assists with lease enforcement and renewals, responds to resident concerns, and helps maintain the property's safety, cleanliness, and presentation. The role completes administrative and reporting work and performs other duties as assigned.

The schedule is 40 hours in a regular work week. Typical site hours are Monday–Friday, 9 a.m.–6 p.m.; Saturday, 10 a.m.–5 p.m.; and Sunday, 1 p.m.–5 p.m. Hours may vary by state and location. Weekend work is required when scheduled. The position is based in an office environment with frequent exposure to outdoor elements. Routine local travel may be required for business errands, meetings, and training.

Requirements

• High school diploma or GED equivalent.
• Communication, presentation, and delivery skills, with the ability to connect with people at all levels.
• Proficiency with internet, word-processing, spreadsheet, and database-management programs for reporting.
• Strong proficiency in property management software.
• Valid current driver's license.
• Must be available to work weekends when scheduled and perform essential job functions without accompaniment.
• Ability to push, pull, lift, carry, or maneuver up to 20 pounds independently and up to 50 pounds with assistance.
• Ability to frequently stand, walk, reach, climb, stoop, and squat, and intermittently sit and perform keyboard work.

Nice To Haves

• Experience in property management, sales, marketing, and customer service sufficient to manage the day-to-day operation of an apartment community.
• Experience with Entrata, Yardi, and/or OneSite property management software.

Responsibilities

• Perform in-person sales and leasing activities to achieve property revenue and occupancy goals, including qualifying prospects, conducting tours, processing applications and screenings, preparing lease and move-in packages, and supporting move-ins and lease signings.
• Complete accounting, financial, administrative, and other reports, and perform other duties as assigned or necessary.
• Design and execute offsite marketing activities to generate property traffic, including resident referral and employer outreach programs, internet marketing, and social media.
• Gather, analyze, and interpret market and economic trends that may affect the property and recommend improvements.
• Keep informed about changes in technology, the industry, standards, leasing tools, and sales processes.
• Support lease enforcement processes, including inspections, evictions, collections, and notifications, and take appropriate action under the lease agreement.
• Follow up with prospects and new residents to support leasing decisions and satisfaction.
• Execute activities for the property's lease renewal program, ensuring renewal documents are signed and implemented on time.
• Respond promptly and courteously to resident and client/owner concerns and questions; resolve issues or document and refer requests to appropriate individuals.
• Support property safety, cleanliness, and appearance, and report equipment malfunctions and injuries or accidents.
• Inspect the property and show units daily, including the leasing office, amenities, and model, to ensure they meet company show-quality standards.
• Stay informed about market and competitor conditions, develop and implement marketing plans and goals to sustain occupancy, and follow established policies for concessions and other occupancy programs.
• Work peacefully with coworkers and residents, including in a stressful environment.

Benefits

• Two or more weeks of paid time off.
• Paid holidays.
• Medical, dental, and vision insurance.
• 401(k) enrollment opportunity.
• Employer-paid basic life and short-term disability coverage.
• Paid parental leave for birthing and non-birthing parents after six months.
• Potential opportunity for rent savings, depending on property and ownership.
• Cell phone allowance.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED