Maintenance Supervisor - Shores at Palmetto Bay

RangeWater • Palmetto Bay, FL

1d • Onsite

About The Position

The Maintenance Supervisor oversees and performs technical and mechanical work to ensure the property’s interior and exterior buildings, grounds, amenities, and common areas meet company standards for cleanliness, appearance, safety, and functionality. The role manages the maintenance team, supports employee evaluations, and interviews, hires, orients, and trains new team members. The supervisor oversees the full Make Ready process and completes maintenance work, including service requests and routine upkeep, in accordance with company policies, safety standards, and applicable codes.

The position also monitors the quality of work by service team members, contractors, vendors, and other providers; maintains inventory and coordinates supply and tool orders within budget guidelines; and supports maintenance and capital expense budgeting and cost control. The supervisor completes monthly preventative maintenance, keeps up with technology and industry standards, promotes customer service, addresses complaints, and helps ensure property and workplace safety and regulatory compliance.

The role is scheduled for 40 hours during a regular work week. Work schedules may be flexible and include scheduled weekends as well as on-call coverage during evenings, weekends, and holidays. The position involves frequent exposure to outdoor conditions that may be unpleasant or hazardous, routine local business travel, and occasional non-local travel. Physical duties include standing, walking, reaching, climbing, stooping, squatting, keyboard work, and handling weights up to 20 pounds independently or 50 pounds with assistance.

Requirements

• High school diploma or GED equivalent.
• Working knowledge of OSHA standards and MSDS regulations.
• One to three years of supervisor experience, with skills sufficient to hire, lead, direct, evaluate, and manage team members.
• Current valid driver's license.
• EPA Type I and II or Universal certification for refrigerant recycling.
• Valid Certified Pool Operator or Certified Spa and Pool Operator certificate, plus certifications required by state and local jurisdictions.
• Communication and delivery skills, including the ability to connect with people at all levels.
• Proficiency with internet, word processing, spreadsheet, and database management programs for reporting.
• Ability to work a flexible schedule, including scheduled weekends and on-call evenings, weekends, and holidays.
• Ability to perform the essential job functions without accompaniment.
• Ability to push, pull, lift, carry, or maneuver up to 20 pounds independently and 50 pounds with assistance.
• Ability to frequently stand, walk, reach, climb, stoop, and squat, and intermittently sit and perform keyboard work.

Nice To Haves

• Technical degree preferred.
• Two to three years of apartment maintenance experience or equivalent preferred.
• One to three years of management experience preferred.
• Strong proficiency in property management software, preferably Entrata, Yardi, and/or OneSite.

Responsibilities

• Manage the maintenance team and assist with employee evaluations.
• Interview, hire, orient, and train new hires.
• Oversee all aspects of the Make Ready process in accordance with company policies and procedures.
• Complete and assist with work orders generated by resident requests and perform routine property upkeep by diagnosing problems and making repairs.
• Inspect work performed by service team members and develop corrective action plans as needed.
• Inspect contractor, vendor, and service-provider work and verify that materials and services meet required quality standards, scope, and specifications.
• Maintain an adequate inventory of spare parts and maintenance materials, and coordinate orders for supplies and tools with the Community Manager while adhering to budget guidelines.
• Assist the Community Manager in developing maintenance and capital expense budgets.
• Support cost-control efforts by repairing parts when possible, avoiding waste, and using tools and equipment correctly.
• Keep informed about changes in technology and industry standards.
• Complete monthly preventative maintenance procedures as outlined in the Policy and Procedure Manual.
• Demonstrate customer service in interactions with employees, residents, clients, and vendors.
• Maintain the safety, cleanliness, appearance, and appeal of the property; report mechanical or electrical equipment malfunctions and injuries or accidents.
• Ensure the maintenance team complies with company service-request standards.
• Conduct scheduled RangeWater safety meetings, keep required documentation current, complete inspections as needed, and meet applicable safety laws and requirements.
• Resolve customer complaints and issues.
• Perform other duties as assigned.
• Work scheduled weekends and provide on-call coverage during evenings, weekends, and holidays.

Benefits

• Two or more weeks of paid time off.
• Paid holidays.
• Medical, dental, and vision insurance.
• 401(k) enrollment opportunity.
• Employer-paid basic life and short-term disability insurance.
• Paid parental leave for birthing and non-birthing parents after six months.
• Potential opportunity for rent savings, depending on the property and ownership.
• Cell phone allowance.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED