Maintenance Supervisor - Shores at Palmetto Bay

RangeWater Real Estate • Palmetto Bay, FL

1d • Onsite

About The Position

The Maintenance Supervisor oversees and performs technical and mechanical work to ensure the property’s interior and exterior buildings, grounds, amenities, and common areas meet company standards for cleanliness, appearance, safety, and functionality. The role manages the maintenance team, supports employee evaluations and hiring, and oversees the Make Ready process. The supervisor also performs and oversees maintenance work, coordinates vendors and contractors, monitors inventory and expenses, and supports maintenance budgeting in partnership with the Community Manager.

The position is responsible for property safety, cleanliness, and appearance; customer service; resolving complaints; scheduled preventive maintenance; and compliance with company policies, safety requirements, and applicable codes. The role is scheduled for 40 hours in a regular work week, with flexibility for scheduled weekends and on-call coverage during evenings, weekends, and holidays. Work includes frequent exposure to outdoor conditions that may be unpleasant or hazardous, and routine local travel may be required.

Requirements

• High school diploma or GED equivalent.
• Working knowledge of OSHA standards and MSDS regulations.
• One to three years of supervisor experience, with proven ability to hire, lead, direct, evaluate, and manage team members.
• One to three years of management experience.
• Current valid driver’s license.
• EPA Type I and II or Universal certification for refrigerant recycling.
• Valid Certified Pool Operator or Certified Spa and Pool Operator certificate.
• Certifications required by applicable state and local jurisdictions.
• Ability to work scheduled weekends and a flexible schedule that includes on-call coverage during evenings, weekends, and holidays.
• Ability to perform essential job functions unaccompanied.
• Ability to push, pull, lift, carry, or maneuver up to 20 pounds independently and 50 pounds with assistance.
• Ability to frequently stand, walk, reach, climb, stoop, and squat, and intermittently sit and perform keyboard work.
• Proficiency with internet, word processing, spreadsheet, and database management programs for reporting.
• Ability to communicate and deliver information effectively and connect with people at all levels.

Nice To Haves

• Technical degree.
• Two to three years of apartment maintenance experience or equivalent.
• Strong proficiency in property management software, preferably Entrata, Yardi, and/or One Site.

Responsibilities

• Manage the maintenance team and assist with employee evaluations.
• Interview, hire, orient, and train new hires.
• Oversee the Make Ready process from beginning to end in accordance with company policies and procedures.
• Complete and assist with work orders generated by resident service requests and routine property upkeep by diagnosing problems and making repairs in accordance with policies, procedures, safety standards, and code requirements.
• Periodically inspect work performed by service team members and develop corrective action plans as needed.
• Inspect contractors’, vendors’, and other service providers’ work to verify quality, scope, and specifications.
• Maintain adequate inventory of spare parts and maintenance materials, and work with the Community Manager to order supplies and tools within budget guidelines.
• Assist the Community Manager in developing maintenance and capital expense budgets.
• Support cost-control programs by repairing rather than replacing parts when possible, avoiding waste, and using tools and equipment correctly.
• Keep informed of changes in technology and industry standards.
• Complete monthly preventive maintenance procedures as outlined in the Policy and Procedure Manual.
• Demonstrate customer service in interactions with employees, residents, clients, and vendors.
• Maintain the property’s safety, cleanliness, general appearance, and appeal; report equipment malfunctions and injuries or accidents.
• Ensure the maintenance team complies with company service-request standards.
• Conduct regularly scheduled safety meetings, keep required documentation current, conduct inspections as needed, and ensure compliance with safety laws and requirements.
• Resolve customer complaints and issues.
• Perform other duties as assigned.

Benefits

• Two or more weeks of paid time off.
• Paid holidays.
• Medical, dental, and vision insurance.
• 401(k) enrollment opportunity.
• Employer-paid basic life insurance and short-term disability.
• Paid parental leave for birthing and non-birthing parents after six months.
• Potential opportunity for rent savings, depending on property and ownership.
• Cell phone allowance.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED