Leasing Consultant- Marquis Coral Springs

Gallery Residential•Coral Springs, FL

2d•Onsite

About The Position

The Marketing Representative/Leasing Consultant coordinates the community’s marketing, leasing, and renewal strategies to achieve occupancy, revenue, and resident-retention goals. The role manages activities related to leasing to new residents, providing resident satisfaction throughout the lease term, and securing lease renewals. The position works with on-site team members and engages residents, prospective residents, associates, and other stakeholders to understand needs and support company goals and culture. The role performs in-person sales and leasing, including greeting and qualifying prospects, conducting tours, processing applications and screenings, preparing leases and move-in materials, and supporting smooth move-ins. It also supports marketing and occupancy through market research, marketing plans, outreach, referrals, and internet marketing. The consultant uses property management software to track availability, traffic, leasing activity, and resident and prospect information; maintains show units and leasing areas; follows up with prospects and residents; supports lease renewals; responds to concerns; and completes administrative, financial, and other reports. This is a 40-hour-per-week position. Site hours vary; typical operating hours are Monday through Friday, 9:00 a.m. to 6:00 p.m., Saturday, 10:00 a.m. to 5:00 p.m., and Sunday, 1:00 p.m. to 5:00 p.m. Weekend work is required when scheduled. Routine local travel may be required for training, market research, or other job-related activities. The position has no supervisory responsibilities.

Requirements

Prior leasing or property management experience is required.
High school diploma or GED equivalent is required.
Employment history demonstrating sales, marketing, internet, and customer-service experience sufficient to resolve customer complaints and issues and complete financial records, documents, and reports.
Ability to read, write, and communicate effectively to understand and complete legal documents, explain apartment features, answer questions, and prepare routine reports and correspondence.
Mathematical skills to perform basic arithmetic and calculate percentages for financial records, budgets, and fiscal reports.
Ability to generate sales leads, conduct presentations, qualify prospects, and close sales; apply instructions and use common-sense reasoning to address problems in standardized situations.
Proficiency in word processing, property-management applications, and spreadsheets; familiarity with property management applications such as Yardi is preferred in the description.
Proficiency using the internet, search engines, websites, and online tools for marketing, advertising, and sales.
Current valid driver's license required.
Ability to work scheduled weekends and perform essential job functions unaccompanied.
Ability to push, pull, lift, carry, or maneuver up to 20 pounds independently and up to 50 pounds with assistance.
Ability to physically access interior and exterior property areas and amenities, walk extended distances, navigate stairs, and operate golf carts at properties where they are used.
Ability to meet the position's physical demands, including frequent standing, walking, reaching, climbing, stooping, and squatting, and regular hand use, talking, and hearing.
Ability to work in a stressful environment and work peacefully with co-workers and residents.

Nice To Haves

Bilingual English/Spanish; Spanish-speaking ability is preferred.
Industry certifications are appreciated.
Experience with Yardi property management software is preferred.

Responsibilities

Conduct in-person leasing and sales activities, including greeting and qualifying prospects, giving property tours and apartment showings, processing applications and credit and criminal-background screenings, preparing leases and move-in packages, and supporting move-in and lease signing.
Inspect apartments before move-in, ensure they are ready, and arrange for outstanding items to be addressed by the maintenance team.
Monitor market and competitor conditions; develop and implement short- and long-term marketing plans and goals; and follow established policies for concessions, specials, and other occupancy programs.
Design and execute offsite marketing activities, including resident-referral and employer-outreach programs, internet marketing, and property-specific campaigns.
Use on-site property management software to track availability, record traffic and leasing activity, manage resident and prospect data, and capture demographic information.
Maintain show-quality standards by inspecting marketing and tour areas, communicating upkeep needs, merchandising show units and amenities, and preparing the leasing office for daily activity.
Follow up with prospects and new residents by email, notes, cards, phone, or other contacts to support leasing and renewal decisions and satisfaction.
Support the lease-renewal program by preparing and delivering renewal packages, contacting residents before move-out dates, and ensuring renewal documents are signed and implemented on time.
Respond promptly and courteously to resident and client/owner concerns and questions; resolve issues or document and route requests to appropriate individuals.
Complete accounting, financial, administrative, and other reports, and perform other assigned or necessary duties.
Meet attendance, punctuality, and physical-demand expectations and comply with company policies and performance expectations.
Participate in community and industry activities that support personal development and company business goals.
Work scheduled weekends and perform essential job functions independently.